Return On Process (ROP): Getting Real Performance Results from Process Improvement

1st Edition

Michael West

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Auerbach Publications
Published April 19, 2016
Reference - 390 Pages
ISBN 9780429113215 - CAT# KE80764

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Summary

Although there are countless books about process improvement and business performance, there is a dearth of literature on how process improvement yields business performance results. Filling this need, Return On Process (ROP): Getting Real Performance Results from Process Improvement provides strategic and tactical guidance on how to achieve a posi

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