Information Technology

Software Engineering & Systems Development

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How to Win at CRM: Strategy, Implementation, Management

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Seth Kinnett
July 13, 2017

This book provides clarity and guidance on effective strategy, implementation and management of CRM. It explores both the conceptual and cultural context of CRM initiatives along with the particulars of CRM system implementation and management. In order to provide this clarity, it surveyed the exist...

SMACing the Bank: How to Use Social Media, Mobility, Analytics and Cloud Technologies to Transform the Business Processes of Banks and the Banking Experience

Balaji Raghunathan, Rajashekara Maiya
November 13, 2017

The formula for the Future of Work is called SMAC - social, mobile, analytics and cloud on one integrated stack where each function enables another to maximize its effect. This is the new enterprise IT model delivering an organization that is more connective, collaborative, real time and productive...

Practical Guide for Oracle SQL, T-SQL and MySQL

Preston Zhang
November 09, 2017

SQL is a widely used to access most databases, therefore database developers and system administrators should be familiar with it. This hands-on SQL book will help beginner and intermediate users to write queries that apply complex conditions on a table. The book's unique side by side approach...

Requirements Engineering for Software and Systems, Third Edition

Phillip A. Laplante
October 31, 2017

Solid requirements engineering has increasingly been recognized as the key to improved, on-time, and on-budget delivery of software and systems projects. This textbook provides a comprehensive treatment of the theoretical and practical aspects of discovering, analyzing, modeling, validating,...

Oracle Embedded Programming and Application Development

Lakshman Bulusu
October 23, 2017

Focusing on tried and true best practice techniques in cross-technology based Oracle embedded programming, this book provides authoritative guidance for improving your code compilation and execution. Geared towards IT professionals developing Oracle-based Web-enabled applications in PL/SQL, Java, C...

Quantifying Software: Global and Industry Perspectives

Capers Jones
October 20, 2017

Software is one of the most important products in human history and is widely used by all industries and all countries. It is also one of the most expensive and labor-intensive products in human history. Software also has very poor quality that has caused many major disasters and wasted many...

Machine-to-Machine Communications: Architectures, Technology, Standards, and Applications

Vojislav B. Misic, Jelena Misic
October 18, 2017

With the number of machine-to-machine (M2M)–enabled devices projected to reach 20 to 50 billion by 2020, there is a critical need to understand the demands imposed by such systems. Machine-to-Machine Communications: Architectures, Technology, Standards, and Applications offers rigorous treatment of...

The Innovator’s Imperative: Rapid Technology Adoption for Digital Transformation

Stephen J Andriole, Thomas Cox, Kaung M. Khin
October 13, 2017

The pace of technological change is accelerating, hyper competition is growing, opportunities for business model disruption are exploding, and comprehensive cloud delivery is readily available. These factors challenge every aspect of business technology strategy. The Innovator’s Imperative: Rapid...

Intrusion Detection Networks: A Key to Collaborative Security

Carol Fung, Raouf Boutaba
October 12, 2017

The rapidly increasing sophistication of cyber intrusions makes them nearly impossible to detect without the use of a collaborative intrusion detection network (IDN). Using overlay networks that allow an intrusion detection system (IDS) to exchange information, IDNs can dramatically improve your...

Software Patterns, Knowledge Maps, and Domain Analysis

Mohamed E. Fayad, Huascar A. Sanchez, Srikanth G.K. Hegde, Anshu Basia, Ashka Vakil
October 12, 2017

Software design patterns are known to play a vital role in enhancing the quality of software systems while reducing development time and cost. However, the use of these design patterns has also been known to introduce problems that can significantly reduce the stability, robustness, and reusability...

Stable Design Patterns for Software and Systems

Mohamed Fayad
September 11, 2017

Attention to design patterns is unquestionably growing in software engineering because there is a strong belief that using made to measure solutions for solving frequently occurring problems encountered throughout the design phase greatly reduces the total cost and the time of developing software...

The Business Value of Software

Michael D. S. Harris
August 28, 2017

In business, driving value is a key strategy and typically starts at the top of an organization. In today’s digital age, driving software value is also an important, and often overlooked, key strategy. Executives, and the corporate board, need to expect the highest level of business value from the...

Multilevel Modeling of Secure Systems in QoP-ML

Bogdan Księżopolski
August 01, 2017

In order to perform effective analysis of today’s information security systems, numerous components must be taken into consideration. This book presents a well-organized, consistent solution created by the author, which allows for precise multilevel analysis of information security systems and...

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