The Lean Office: Collected Practices and Cases

1st Edition

Productivity Press Development Team

Productivity Press
Published January 31, 2005
Reference - 128 Pages
ISBN 9781563273162 - CAT# PP7316

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Summary

The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies.

Highlights include—

  • Practical, in-depth description of lean implementation, written in a conversational, easy-to-read style
  • A large quantity of case studies unavailable from any other single source
  • Responds to your desire for real-world lean office information