Strategy and Business Process Management: Techniques for Improving Execution, Adaptability, and Consistency

1st Edition

Carl F. Lehmann

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Auerbach Publications
Published April 19, 2016
Reference - 295 Pages
ISBN 9780429066702 - CAT# KE74994

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Summary

This book prepares readers to master an IT and managerial discipline quickly gaining momentum in organizations of all sizes - Business Process Management (BPM). It describes how BPM treats processes as a portfolio of strategic assets that create and deliver customer and shareholder value and adapt, when necessary, enabling competitive advantage thr