Business & Management

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Managing Service, Education and Knowledge Management in the Knowledge Economic Era: Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2016 (SERVE 2016), 8-9 October 2016 & 20-21 October 2016, Jakarta, Indonesia & Vladimir State University, Vladimir, Russia

Ford Lumban Gaol, Natalia Filimonova, Fonny Hutagalung
June 20, 2017

Managing Service, Education and Knowledge Management in the Knowledge Economic Era contains papers that were originally presented at the 2016 International Congress on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2016), held 8-9 October 2016 & 20-21 October...

Evolving Innovation Ecosystems: A Guide to Open Idea Transformation in the Age of Future Tech

Carol L. Stimmel
June 09, 2017

While emerging technologies create massive opportunity, especially for investors and companies that seek more adaptable forms of economic growth than currently available, value is held inert by traditional approaches, patents, and other closed systems. Yet, open data, content, and information may...

Practitioner’s Guide to Business Impact Analysis

Priti Sikdar
June 01, 2017

This book illustrates the importance of business impact analysis, which covers risk assessment, and moves towards better understanding of the business environment, industry specific compliance, legal and regulatory landscape and the need for business continuity. The book provides charts, checklists...

The Handbook of Market Research for Life Science Companies: Finding the Answers You Need to Understand Your Market

Jean-Francois Denault
May 24, 2017

As innovation moves from the lab to the market, a new research phase begins for the entrepreneur: the market research phase. Inspired by a new technology that can change the world, critical questions need to be addressed. Is there a market for my innovation? Who are my clients? What do they need?...

Rethinking Innovation and Design for Emerging Markets: Inside the Renault Kwid Project

Christophe Midler, Bernard Jullien, Yannick Lung
May 15, 2017

The authors have put together a fascinating narrative of the creation process of one of the most successful example of frugal engineering in recent years. They bring out insightful details of what managerial, organizational and technological pathways were taken to come up with a disruptive...

Employees and Employers in Service Organizations: Emerging Challenges and Opportunities

Arvind K. Birdie
April 18, 2017

With the increasing globalization and fast-paced technological advances in business today, service organizations must to respond to the changing business dynamic between employers and employees. The service industry has metamorphosed into a revolution not only in United States but in developed and...

Security Surveillance Centers: Design, Implementation, and Operation

Anthony V. DiSalvatore
April 14, 2017

Unlike current books on the market that focus primarily on the technical aspects of surveillance and protection, Security Surveillance Centers: Design, Implementation, and Operation focuses on the operation of a security surveillance center. This text explains in detail the role of security...

Planning by Design (PxD)-Based Systematic Methodologies

Hakan Butuner
April 13, 2017

The book shows how to use Planning by Design (PxD) for developing working models to any type of subject area. Section 1 describes the nature of planning in general, the formula of planning, the features that make it systematic, the essence of PxD, and developing and using the working model. Section...

Learning Curves: Theory, Models, and Applications

Mohamad Y. Jaber
March 29, 2017

Written by international contributors, Learning Curves: Theory, Models, and Applications first draws a learning map that shows where learning is involved within organizations, then examines how it can be sustained, perfected, and accelerated. The book reviews empirical findings in the literature in...

Marketing Organization Development: A How-To Guide for OD Consultants

William J Rothwell, Jong Gyu Park, Jae Young Lee
March 20, 2017

Organizational Development (OD) consultants often face dilemmas when they market their services because there is a gap between clients’ expectation and the actual role of OD consultants. This book is about how to overcome that dilemma by finding effective marketing strategies for a different...

Data Analytics for Internal Auditors

Richard E. Cascarino
March 15, 2017

There are many webinars and training courses on Data Analytics for Internal Auditors, but no handbook written from the practitioner’s viewpoint covering not only the need and the theory, but a practical hands-on approach to conducting Data Analytics. The spread of IT systems makes it necessary that...

Prevention of Accidents and Unwanted Occurrences: Theory, Methods, and Tools in Safety Management, Second Edition

Urban Kjellen, Eirik Albrechtsen
March 14, 2017

This new edition comes after about 15 years of development in the field of safety science and practice. The book addresses the question of how to improve risk assessments, investigations, and organizational learning inside companies in order to prevent unwanted occurrences. The book helps the...

Conferences

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