Feedback Toolkit: 16 Tools for Better Communication in the Workplace, Second Edition

2nd Edition

Rick Maurer

Productivity Press
Published January 14, 2011
Reference - 82 Pages
ISBN 9781439840931 - CAT# K11899

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Summary

This book provides expert guidance on using feedback as a performance improvement tool. It includes many simple tools readers can use to improve feedback in their work unit. The book suggests that feedback works best when the giver and receiver realize that they are in a dance together.

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