New Horizons in Standardized Work

New Horizons in Standardized Work: Techniques for Manufacturing and Business Process Improvement

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Features

      • Supplies an accessible introduction to standardized work, from a cyclic perspective
      • Explains how to instill and maintain quality in work processes right from the get go
      • Provides the foundational basis required to apply standardized work concepts to a wide range of work situations
      • Includes several appendices with problem-solving tips and helpful tools

      Summary

      Enabling management to verify that processes are being performed correctly and in an efficient manner, standardized work provides limitless opportunities for process improvements. So much so, that it has become a vital component of improvement efforts in Lean enterprise systems.

      New Horizons in Standardized Work: Techniques for Manufacturing and Business Process Improvement is an all-inclusive guide to applying standardized work principles to virtually any business in any industry. It facilitates a fundamental understanding of standardized work principles and the logic behind their development, so readers can successfully extend and adapt them to their own work situation. It also:

      • Supplies an accessible introduction to standardized work, from a cyclic perspective
      • Explains how to instill and maintain quality in work processes right from the get go
      • Provides the foundational basis required to apply standardized work concepts to a wide range of work situations
      • Includes several appendices with helpful tips and problem-solving tools

      In a step-by-step format, this book discusses the relationship of the work period and the takt time, as well as the importance of the three main worker interface levels in job design. It includes an array of examples that demonstrate how the concepts discussed can be applied across a range of industries—including health care, construction, business processes, and food services.

      Table of Contents

      What is Standardized Work?
      A Foundation for Stability
      The Best Method at the Moment
      A Basis for Improvement
      How do we get Standardized Work?
      The Required Components for Standardized Work
      Types of Standardized Work

      Observation
      Making Observations and Formulating New Questions
      How to Break Down Work Element Observations for Standardized Work
      Establishing Work Element Standards & Graphical Notations
      Methods for Work Element Data
      Evaluation of the Data
      The Importance of Observing the True Situation
      Learning to See Below the Surface

      Cyclic Standardized Work
      Work-Component Types
      The Effects of Variation
      How to Document Standardized Work: The Standardized Work Chart
      Tools for Standardized Work: The Work-Combination Table
      The Importance of Geographic Relationship
      Making the Problems Visible

      Long-Cycle Standardized Work
      Applying Standardized Work Principles to Long-Cycle Applications
      The Concept of Parallel Work Steps
      Other Cyclic Standardized Work Issues
      The Concept of Takt
      Looking for Other Ways to Express the Concept of Takt

      Job Design for the Worker : Understanding the Levels of Interfacing
      Decoupling-When is Protection from Interruption Needed?
      Protection Expressed by Units of Time
      Effects of Coupled Jobs
      Using the Interface Levels for Design of Good Standardized Work
      Striking a Balance: Man and Machine
      Some New Rules and Some New Tools

      Noncyclic Standardized Work
      Parallel Work Steps or Tasks on Demand
      Workers on Patrol
      Merging Takt Time and the Work Period
      Assisting the Worker: Standardized Work Drives Equipment Needs
      Assisting the Worker: Tools for Complex or Infrequent Tasks
      Applying Standardized Work to Transactional Processes
      In Summary

      Author Bio(s)

      Editorial Reviews

      By going through the process of creating standardized work that Tim and Jeff have outlined in this book, you can go from having process knowledge that is only held by two or three people, to being able to post the correct standard work for doing the work every day. ... There can be no doubt that standardized work is a base for a solid Lean enterprise system. To continually improve your operating systems, there has to be a base to begin, and standardized work is that base.
      —Rick Harris, President, Harris Lean Systems

      Tim Martin and Jeff Bell have assembled all of the process and accompanying details of how to build Standard Work, so that anyone in any field can learn and apply them. While learning by doing is a must to develop the skills of developing excellent Standard Work, New Horizons in Standardized Work gives you the baseline (and an abundance of supporting details) to follow to successfully become skilled at Standard Work and continuous improvement.

      —Jim Huntzinger, President, Lean Frontiers

       
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