152 Pages
by
Routledge-Cavendish
152 Pages
by
Routledge-Cavendish
Also available as eBook on:
This book contains advice on your rights as a consumer. If you have ever purchased faulty goods or experienced unsatisfactory service, this book puts you in control of the situation.
Welcome, Buzzwords, Frequently asked questions (FAQs), 1 Think before you buy, 2 A binding contract, 3 Distance selling, 4 Buying cars, 5 Holidays from hell, 6 Contracts for services, 7 Check the small print, 8 Successful complaining, 9 See you in court, Standard letters, Non-standard letters, Useful contacts, Index
Biography
Angela Clark, Rosy Border
