1st Edition

Marketing Cultural and Heritage Tourism A World of Opportunity

By Rosemary Rice McCormick Copyright 2014
    188 Pages
    by Routledge

    188 Pages
    by Routledge

    Innovative tourism industry leader Rosemary Rice McCormick guides the reader through the basics of marketing and tourism know-how for museum store managers and other museum and heritage marketing professionals. Packed with valuable ideas and case studies, you will learn how to build your business in the fast-growing, global tourism market, increase museum visitation and museum store sales, leverage business partnerships and tap into that “drive market” that comprises 85% of US travelers. This valuable resource is a must for all those in the business of connecting people with the cultural wealth of our museums and parks. The book received a 2011 SASI-ONE Gold Award.

    Foreword by Beverly Barsook Introduction & Welcome Chapter 1: Tourism 101: The Cultural & Heritage Business Opportunity Chapter 2: The Cultural & Heritage Traveler Study Chapter 3: Marketing & Monetizing Cultural & Heritage Tourism Chapter 4: Partnership Strategies to Build Tourism Business Chapter 5: Targeting Your Most Productive Visitor Prospects Chapter 6: Merchandising, Special Events and Public Relations Chapter 7: Guest Services: Training Your Team to be Tourism Ambassadors Chapter 8: Driving Cultural Tourism: Drive Market and Group Tours Chapter 9: Riches from Niches: Shopping and Dining/Cultural Marketing Chapter 10: Online, Social Media, and Mobile Marketing to Tourists Chapter 11: Perspectives from Industry Leaders: Innovative Ways to Market Cultural & Heritage Tourism Chapter 12: Developing Your Cultural & Heritage Tourism Marketing Plans with a focus on Innovation and Cultural Entrepreneurship Appendix A: Glossary of Tourism Terms and Resources Appendix B: For More Information

    Biography

    Rosemary Rice McCormick