1st Edition

Transformational Leadership in Government

By Jerry W. Koehler Copyright 1996
    184 Pages
    by Routledge

    This book is your guide to becoming an empowerment leader. Its purpose: to redirect and re-energize leadership in government.
    If you are involved in any form of government leadership, this new publication will show you exactly how to develop and implement the principles of empowerment and improve quality.
    Transformational Leadership in Government is written for administrators and managers who are committed to improving the efficiency and effectiveness of their staff. Koehler and Pankowski illustrate how true leadership is the creation of a working environment that encourages those closest to the problem to take the responsibility for solving it.
    The authors provide new principles of leadership that will enable leaders to successfully manage any government organization. The book focuses on governmental organizations that should be customer driven, process oriented, team based, and data driven. The essence of Transformational Leadership in Government can be summed up in the words of W. Edwards Deming: Give the worker a chance to work with pride.

    NEW DIRECTIONS IN LEADERSHIP
    Purpose of This Book
    Traditional Approaches to Leadership in
    Government
    Charting a New Leadership Path in Government
    Defining Leadership in Government
    Government and Industry: Similar Leadership
    Crisis
    Awakening the Giant: Foreign Competition and Changing
    Customers' Wants and Needs
    The Awakening of Government Leaders
    The Difference Between Being an Administrator and
    a Leader
    Empowerment Leadership Principles
    Principle #1: View organizations as systems
    Principle #2: Establish and communicate organization strategy
    Principle #3: Institutionalize a management system
    Principle #4: Develop and train all associates in process management
    Principle #5: Empower individuals and teams
    Principle #6: Measure and control processes
    Principle #7: Recognize and reward continual improvement
    Principle #8: Inspire continual change
    Organization of This Book

    CHAPTER 2
    EMPOWERING SYSTEMS
    View and Understand Government Organizations
    as Systems
    Empowering organizations
    Adopt the Cornerstones and Beliefs of Empowering
    Organizations
    Summary

    CHAPTER 3
    EMPOWERMENT LEADERSHIP: VISION AND STRATEGY
    Create a Vision for the Organization
    Develop a Mission Statement
    Establish Organization Values
    Identify the Desirable Outcomes that Result from
    Government Organization Efficiency and
    Effectiveness
    Develop a Strategic Plan
    Align Organizations to Achieve Desirable Outcomes
    Develop a Set of Principles that Serve as the
    Foundation for Management Action
    Summary

    CHAPTER 4
    CHARACTERISTICS OF QUALITY EMPOWERMENT LEADERS
    High Tolerance for Uncertainty
    Low Tolerance for Uncertainty
    Energetic
    Passion for Quality
    Perseverance
    Positive Self-Image
    Credibility
    Strong Desire to Influence Others
    Summary

    CHAPTER 5
    THE SKILLS OF EMPOWERMENT LEADERS
    Conceptual Skills
    Monitor your environment
    Understand your organization's processes
    Continually employ strategic planning
    Technical Skills
    Histograms
    Cause-and-effect diagrams
    Force field analysis
    Pareto charts
    Check sheets
    Control charts
    Run charts
    Scatter diagrams
    Communication Skills
    Team participation
    Empowerment team facilitation
    Team leadership
    Public speaking
    Writing skills
    Teaching
    Coaching skills
    Summary

    CHAPTER 6
    EMPOWERMENT LEADERSHIP: BEHAVIOR
    Power and Organizational Behavior
    Empowerment and Organizational Behavior
    Perception and Behavior
    Leading Others to Lead Themselves
    Summary

    CHAPTER 7
    EMPOWERMENT LEADERSHIP: SUBSTITUTES
    Organization-Wide Compensation and Recognition
    Program
    Cohesive Process Improvement Teams
    Process Improvement Guides
    Professional Work Force
    Mission Identification, Understanding and Acceptance
    Instilling Values
    Quality Indicators
    360 Degree Feedback Systems
    Process Measurement, Control and Benchmarking
    Organization Effectiveness Criteria

    CHAPTER 8
    EMPOWERMENT LEADERSHIP: INSPIRING CHANGE
    Need for a Change
    Vision
    Sharing the Vision
    Strategy for Plan Change
    Interventions
    Overcoming Resistance to Change
    Accessing Change
    Institutionalizing Change
    Inspiration

    Biography

    Jerry W. Koehler