1st Edition
Fix Your Supply Chain How to Create a Sustainable Lean Improvement Roadmap
Written by business leaders for business leaders, this book explores successful supply chain improvement requirements and improvement methodologies, along with their strengths and limitations. It covers the use of these techniques in a story about Twin City Manufacturing, a fictitious company based on the authors’ actual experiences. The principles put forth in this volume show how to enable and sustain long-term change.
Whether you are intimately familiar with the supply chain discipline or have limited experience, the authors provide a valuable roadmap that can be applied to supply chain improvement. Drawing from their combined 70 years of experience with supply chain–related functions, they explore seven factors that can help a company become one of the few that truly achieve and maintain operational excellence.
1. Top company leadership
2. Improvement methodology
3. Continuous improvement strategy
4. The cause and the vision
5. The Sustainable Improvement Roadmap
6. Enablement of sustainability
7. Constancy of purpose
Operational excellence is required to make any winning business strategy sustainable, but it is only achieved and sustained through continuous improvement, and these improvements must be real. This book will arm you with the knowledge and methods needed to identify needed change and the tools to implement them, and perhaps most importantly, give you the confidence needed to become an effective change agent.
The Seven Components of Sustainable Supply Chain Improvement
Top Leadership Champion
Continuous Improvement Strategy and Methodologies
Methodologies
A Cause and a Vision
The Cause
The Vision
Value Creation for Customers through Improving
Supply Chain Performance
Implementation
Enablement
Culture
Metrics and Rewards
Skills
Organization Structure
IT Systems
Leadership Development
Constancy of Purpose
References
Improvement Methodologies Six Sigma, Lean, Theory of Constraints, and SCOR
Operational Definitions
Six Sigma
Six Sigma Infrastructure Requirements
Lean System
Implementing the Lean System
The Lean Practices
Roles and Processes
Metrics
Monitoring and Control
Improvement Opportunity Identification and
Problem Solving
Repeating the Cycle Forever
Assessing Lean
Theory of Constraints
Thinking Process Used to Create and Implement
Improvement
Supply Chain Operations Reference Model
What is SCOR?
Barriers to Implementation
References
Sustainable Improvement Roadmap Comparing Continuous Improvement Strategies
SCOR: Strengths and Limitations
Strengths
Limitations
Lean: Strengths and Limitations
Strengths
Limitations
Six Sigma: Strengths and Limitations
Strengths
Limitations
Theory of Constraints: Strengths and Limitations
Strengths
Limitations
Sustainable Improvement Roadmap
Resolving the Unmitigated Limitations
Lack of Supply Chain Collaboration
Process Definition
Attributes of the Sustainable Improvement
Roadmap: Strengths and Solutions for the
Unmitigated Limitations
Impact of SIR
References
The Role of the CEO: Creating the Vision
How to Formulate the Vision: First Face Reality, Then Communicate It
The Sustainable Improvement Roadmap
Creating Value for Customers
Customer Value
Financial and Operational Benchmarking
Case Study: Twin City Manufacturing
Step 1: Assess the Current State of the Business
Step 2: Assess the Supply Chain Using SCOR
Benchmarking
Step 3: Review Strategy
Creating Value for Customers
Step 4: Gather Customer Information
Step 5: Make the Business Case
Step 6: Build Implementation Plan for Priority
Improvements
References
The Role of the CEO and Leadership Team Implementing the Methodology
Twin City Manufacturing’s Sustainable
Improvement Roadmap
Factors Affecting the Success of an
Implementation Plan
Twin City Manufacturing’s Implementation Program
Implementation of Priority Projects
References
The Role of Leadership in Creating a Sustainable Improvement Roadmap
Culture
Skills
Metrics
Leadership
Rewards
IT Systems
Reference
The Role of Absolute Commitment in Creating and Maintaining Sustainable Improvement
How to Properly Design Supply Chains
How to Define Customers and Their Expectations
How to Create a Supply Chain Dashboard
How to Design Material Flow
How to Design Work and Information Flow
Risk Considerations
Financial Considerations
How to Measure Customer Satisfaction
How to Create a Maturity Model
Challenges to Maintaining Your Company’s
Supply Chain
The Importance of Training
Set Stretch Goals
Implement an Evaluation Process
Commit Yourself to Hands-On Leadership—
Don’t Delegate
Reference
Resources
Training Services
Books
Valuable Books about Lean
Implementation Tools
Reference Books
References
About the Authors
Index
Biography
Paul Husby is affiliated with the 3M Company in St. Paul, Minnesota. Dan Swartwood is Director of Process and Supply Chain Design for Satellite Logistics Group in Houston, Texas.
This book enables you to quickly gain a broad understanding of key supply chain improvement tools or to do a deep dive into a very detailed and realistic case study.
—Jim Stake, Executive V.P., 3M Display and Graphics MarketsPaul knows more about lean and supply chain management than anyone I know and has hit a home run with his new book."
—Art Hill, Operations Management Professor, Carlson School of Management, University of MinnesotaIf you value continuous improvement and are looking to gain a better understanding of complementary methodologies, this is your book.
—Jerome Hamilton, 3M Director, Lean Six Sigma and Initiatives
