Violence In The Workplace Myth & Reality

Chapter 1 A Brief History of Safety in the Workplace; Chapter 2 Profile of an At-Risk Employee; Chapter 3 Conducting At-Risk Assessments; Chapter 4 The At-Risk and the Toxic Workplace; Chapter 5 Warning Signs; Chapter 6 The Three Ps: Policies, Procedures, Programs; Chapter 7 Management Training; Chapter 8 Employee Education; Chapter 9 Employee Assistance Services; Chapter 10 Security Technology and Personal Safety, Michael G. McCourt1Michael McCourt is president of MGM Associates Inc., a Massachusetts-based consulting firm specializing in employee and management development. With more than 20 years’ experience in law enforcement, MGM Associates Inc. provides consultation and training in critical incident stress, workplace violence, and risk management.Michael also is Director of Risk Management for American Properties Team Inc., a real estate management company with properties in three states. As a national and international trainer and guest speaker, he has provided service to a diverse cross-section of industries, including transportation, communication, manufacturing, high tech, and managed health care.Michael received his Bachelor of Science degree in Criminal Justice and holds a Master of Arts degree in Public Administration. He is a member of the American Society of Industrial Security.; Chapter 11 Crisis Response Teams; Chapter 12 Organizational Health and Recovery;

Biography

Gerald W. Lewis, Nancy C. Zare