1st Edition
Cost Analysis, Cost Recovery, Marketing and Fee-Based Services A Guide for the Health Sciences Librarian
This outstanding volume won the 1986 Ida and George Eliot Prize--awarded by the Medical Library Association for the work judged most effective in furthering medical librarianship. Library professionals review the controversy behind fee-for-service programs and provide a rationale for incorporating them into contemporary library philosophies of service. Some fee-based services are necessary for survival in a society that treats information as a marketable commodity; this comprehensive book gives practical advice on cost analysis, cost recovery and marketing of reference services, and presents information on establishing a fee-based information service, as well as examples of successful information service programs.
- Cost Analysis of Reference Services: An Overview
- Cost Analysis of Online Search Services in an Academic Health Sciences Library
- Cost Analysis of a Circuit Library Program
- Cost Analysis of a Document Delivery Photocopy Service
- COST RECOVERY FOR REFERENCE SERVICES
- An Overview of Cost Recovery
- The MEDLARS Pricing Algorithm
- Online Search Services: A Strategy for Cost Recovery
- The Entrepreneurial Hospital Library
- Cost Recovery Effort in a Clinical Librarian Program
- MARKETING REFERENCE SERVICES
- Marketing Reference Services: Translating Selected Concepts Into Action for a Specific Practice Setting
- Marketing Information Services Outside the Medical Center
- The Marketing of Biomedical Information Service at the University of Minnesota: Creative Error Correction
- FEE-FOR-SERVICE
- Fee-for-Service in Publicly Supported Libraries: An Overview
- Example of a Complex Fee-for-Service System
- Implementing and Managing a Fee-Based Information Service in an Academic Library
- Information Brokering M & S Style
- Annotated Bibliography
- Index
Biography
M Sandra Wood
