1st Edition

Designing Usability into Medical Products

    382 Pages 182 B/W Illustrations
    by CRC Press

    Advocating a user-centered approach to medical technology design, Designing Usability into Medical Products covers the essential processes and specific techniques necessary to produce safe, effective, usable, and appealing medical systems and products. Written by experts on user-centered research, design, and evaluation, the book provides a range of alternative approaches to the subject. Wiklund and Wilcox explore how to make medical devices safe and effective by involving users in the design process. They discuss specific design and evaluation methods and tools, present case studies of user-friendly medical technologies and corporate human factors programs, and supply related resources for medical design professionals.

    The book conveys an in-depth understanding of the user-centered design process, covers design methods for FDA compliance, and offers guidance on performing a variety of hands-on user research, user interface design, and user interface evaluation. The authors make a compelling case for treating the user's needs and preferences as a top design priority, rather than an afterthought. They demonstrate that high-quality customer interactions with systems and products leads to effective medical diagnosis and treatment, increases the physical and mental well being of patients and caregivers, and leads to commercial success in a crowded marketplace.

    GENERAL PRINCIPLES AND PROCESSES
    The Rising Bar - Medical Product Design Excellence, M.E. Wiklund
    The Role of Industrial Design and Human Engineering
    in the Design of Software-Driven Medical Products, S.B. Wilcox
    Is Your Human Factors Program Ready for FDA Scrutiny? M.E. Wiklund
    Human Factors Roundtable
    User-Centered Medical Product Development and the
    Problem of Egocentrism, S.B. Wilcox
    Ethnographic Methods for New Product Development, S.B. Wilcox
    Time-Lapse Video Offers More Information in Less Time, S.B. Wilcox
    Finding and Using Data Regarding the Shape and Size
    of the User's Body, S.B. Wilcox
    Can You Trust What People Say? S.B. Wilcox
    Eight Ways to Kill Innovation, S.B. Wilcox
    Developing Testable Product Simulations:
    Speed Is of the Essence, S.B. Wilcox
    Patient Simulators Breathe Life into Product Testing, M.E. Wiklund
    Return of the Renaissance Person: A Valuable Contributor
    to Medical Product Development, S.B. Wilcox
    Patenting Software User Interfaces, M.E. Wiklund

    DESIGN METHODS AND GUIDANCE
    The Vision Statement for Product Design - In Your Mind's Eye, M.E. Wiklund
    Making Medical Device Interfaces More User-Friendly, M.E. Wiklund
    Controlling Complexity, M.E. Wiklund
    Eleven Keys to Designing Error-Resistant
    Medical Devices, M.E. Wiklund
    Designing a Global User Interface, M.E. Wiklund
    Why Choose Color Displays? M.E. Wiklund
    Intuitive Design: Removing Obstacles Also Increases Appeal, M.E. Wiklund
    Medical Devices That Talk, M.E. Wiklund
    Home-Healthcare: Applying Inclusive Design Principles to Medical Devices, S.B. Wilcox
    Designing Usable Auditory Signals, S.B. Wilcox
    Medical Device User Manuals: Shifting toward Computerization, M.E. Wiklund

    CORPORATE HUMAN FACTORS PROGRAMS
    User-Centered Design at Abbott Laboratories, E.W. Israelski and W.H. Muto
    User-Centered Design at ETHICON ENDO-SURGERY, L. Spreckelmeier

    PRODUCT DESIGN CASE STUDIES
    Case Study: Personal Hemodialysis System
    Case Study: Patient Monitor
    Case Study: Contrast Medium Injector System for CT Scanning
    Case Study: Remotely Controlled Defibrillator
    Resources
    Index

    Biography

    Michael E. Wiklund, Stephen B. Wilcox

    "This book should be on the shelf of anyone involved in the development of medical products. Today devices are getting more and more complex while caregivers as a whole are much less experienced. User centered interface design has to make up the difference and this book gives you a plan."

    —Nicholas Barker, Vice President - Design, Datascope Corp