1st Edition

The Basics of Benchmarking

By Robert Damelio Copyright 1995
    80 Pages
    by Productivity Press

    80 Pages
    by Productivity Press

    The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered a

    1. The Language of Benchmarking 2. Commonly Asked Questions About Benchmarking 3. The Three Phases of Benchmarking: An Introduction 4. Analysis Phase Outputs 5. Discovery Phase Outputs 6. Implementation Phase Outputs 7. Conducting a Site Visit

    Biography

    Robert Damelio