Public Administration & Public Policy

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Speaking Truth to Power: Two Decades of Analysis in the Department of Health

Clive Smee
September 01, 2005

The Human Rights Act is now in force. Any NHS body that acts in a way that is incompatible with the rights set out in the European Convention on Human Rights may be acting unlawfully. This workbook is a personal perspective based on the authors' experience of health service management and the law....

Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition

Michael Milakovich
August 03, 2005

Within American service sector organizations there exists a gap between understanding customer service quality improvement (QI) theories and applying them. Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition fills that gap by...

Drought and Water Crises: Science, Technology, and Management Issues

Donald A. Wilhite
March 22, 2005

Today the world is facing a greater water crisis than ever. Droughts of lesser magnitude are resulting in greater impact. Even in years with normal precipitation, water shortages have become widespread in both developing and developed nations, in humid as well as arid climates. When faced with...

Nonproliferation Issues For Weapons of Mass Destruction

Mark A. Prelas, Michael Peck
January 12, 2005

Nonproliferation Issues for Weapons of Mass Destruction provides an understanding of WMD proliferation risks by bridging complex technical and political issues. The text begins by defining the world conditions that foster proliferation, followed by an analysis of characteristics of various classes...

International Public Policy and Management

David Levi-Faur, Eran Vigoda-Gadot
November 30, 2004

An impressive study of economic, state, social, and international restructuring, International Public Policy and Management explores new patterns and advances in the global integration of policies that result from an ever-increasing pace of shared knowledge, regulations, and norms in countries...

GIS in Public Health Practice

Massimo Craglia, Ravi Maheswaran
June 11, 2004

Significant advances in the evaluation and use of geographic information have had a major effect on key elements of public health. Strides in mapping technology as well as the availability and accuracy of health information enable public health practitioners to link and analyze data in new ways at...

Geographic Information Management in Local Government

Ian Gilfoyle, Peter Thorpe
June 11, 2004

As early pioneers in the use of digital geographic data, many local governments in the UK were ahead of their counterparts in central government and the private sector in the application of GIS technology. To meet current challenges, local authorities must coordinate the latest technology with...

Public Productivity Handbook

Marc Holzer
February 20, 2004

Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple...

Chaos Organization and Disaster Management

Alan Kirschenbaum
November 18, 2003

Chaos Organization and Disaster Management offers a scholarly survey of disaster response behavior and management in the face of natural and manmade catastrophe. The author provides a methodological and empirical platform from which to initiate a critical analysis of disaster management. Sparked by...

Healthcare Management Dictionary

Annie Phillips
June 30, 2003

This eagerly awaited new edition has been updated and expanded and contains new material on assessing Personal Development Plans (PDPs). It provides a framework for general practitioners to demonstrate they have engaged in appropriate educational activity essential for revalidation. The author...