1st Edition
The Innovative Lean Enterprise Using the Principles of Lean to Create and Deliver Innovation to Customers
Explaining how to use Lean principles to drive innovation and strategic portfolio planning, The Innovative Lean Enterprise: Using the Principles of Lean to Create and Deliver Innovation to Customers outlines simple, yet powerful, visual Lean tools that can enhance idea generation and product development. It starts with a discussion of Lean principles and then identifies the applicable portions of Lean that can drive customer value.
The book discusses customer value in the form of the benefits your customers desire. It walks you through the processes of using Lean techniques to effectively evaluate the quality of any prospective marketing opportunity and includes examples from a variety of industries, including healthcare.
The text discusses value creation, reduction of waste, entrepreneurial system designer, set-based concurrent engineering, and Lean project management. It also includes numerous examples of visual management tools as they apply to innovation to help you develop the understanding required to achieve a competitive advantage for your brand, division, or company through Lean.
Visual Strategy
The First Parameter of Strategy
Utility
Emotion
The Second Parameter of Strategy
The Third Parameter of Strategy
The Fourth Parameter of Strategy
The Strategy Icon
Conclusion
Chapter Overviews
Chapter 2: Understanding the Current State
Chapter 3: Opportunity Identification
Chapter 4: Idea Generation
Chapter 5: Delivering Profitable Innovation to Targeted Customers
Chapter 6: Barriers to Imitation
Chapter 7: Applications of Graphical Strategy Tools
Chapter 8: Ranking Offerings
Chapter 9: The Strategy Transformation Process
Chapter 10: Strategy Transformation Example
Chapter 11: Alignment and Position Statements
Understanding the Current State
The 2-D Perceptual Map
The 2-D Map
The Utility Knife Industry
First Innovation: The Retractable Utility Knife
Second Innovation: Quick Blade Change
Third Innovation: Folding Utility Knives
The Switchback Knife
Product Features: Lock-Back-Style Folding Utility Knives
Product Features: Folding Retractable Utility Knife with Blade Storage
Product Features: Fast-Open Gravity Utility Knife
Conclusion
Opportunity Identification
Must-Be Requirements
One-Dimensional Requirements
Attractive Requirements
Top Portion of Product Fulfillment Map
Acquisition
Product Use
Barriers to Use
Product Robustness
End of Life
Left-Side Portion of Product Fulfillment Map
Utility: Product Function Category
Risk: Category in Which Customers Seek Risk Avoidance
Simplicity or Convenience
Emotional Well-Being or Social Well-Being
Supports the Green Movement
Financial
Product Fulfillment Map Example
Opportunity Scores
Conclusion
Idea Generation
Internal Perspective Techniques
Surveys
Focus Groups
One-on-One Interview
Intercepts
Product User Testing
Customer Feedback and Complaints
Ethnographic Research
Idea Generation
The Problem Solution Statement
Job Mapping
Internal Ideation Methods
Brain Writing
Brain Walking
Worst Idea
Patent Prompts
Picture Prompts
White Board Technique
External Perspective Techniques
Looking to Alternative Industries
Looking to Alternate Strategic Groups
Looking at Different Buyer Groups
Looking to Complementary Product and Service Offerings
Adding or Removing Functional or Emotional Characteristics
Identifying New Trends
Conclusion
Delivering Profitable Innovation to Targeted Customers
Utility
Emotion
Conclusion
Barriers to Imitation
Brand Power
Firm’s Knowledge
Customer Relationships
Supplier Relationships
High-Efficiency Operations
Skill of People
Processes
Technology and Money
Regulatory Pioneering
Economies of Scale
Switching Cost of the Consumer
Intellectual Property
Patents
Types of Patents
Patent Claims
The Power of Patent Pending (a defensive tool)
Trademarks
Trade Dress as an IP Tool
Copyrights as an IP Tool
Trade Secrets as an IP Tool
Conclusion
Applications of Graphical Strategy Tools
SWOT Analysis
Strength
Weakness
Opportunities
Threats
Balanced Scorecard Approach
The Learning and Growth Perspective
The Business Process Perspective
The Customer Perspective
The Financial Perspective
Disruptive Innovation
New Market Disruptions
Low-End Disruptions
Conclusion
Ranking Offerings
Conclusion
The Strategy Transformation Process
Strategy Transformation Example
Conclusion
Alignment and Position Statements
Conclusion
Epilogue
Bibliography
Appendix 1
Appendix 2
Appendix 3
Notes
Index
Biography
Anthony Sgroi Jr. is a broadly experienced innovative thinker with a rare combination and proven track record in the disciplines related to customer fulfillment. Mr. Sgroi is highly experienced in the fields of engineering, manufacturing, and law, with a strong understanding of marketing and business strategy. He has considerable experience in defining value-added customer offerings utilizing the principles of Lean product development.
Mr. Sgroi has worked for many well-known companies in the areas of product development. Mr. Sgroi has developed a multitude of products that are currently on the market today. Mr. Sgroi began his career in the areas of product design and procurement. After successfully launching several products, Mr. Sgroi decided to broaden his skill set by studying business, where he acquired a strong interest in marketing and strategy. This understanding allowed him to better contribute across the various disciplines of business. Understanding the level of importance and to further differentiate himself, Mr. Sgroi successfully passed the patent bar, where he is admitted to practice before the U.S. Patent and Trademark Office regarding patent matters. Mr. Sgroi is the holder of 40 patents with more than 30 more pending in the areas of compressed butane lighters, hydrogen generating devices for fuel cells, and various inventions related to cleaning tools.
Mr. Sgroi has several forms of hands-on experience and multiple degrees. His degrees are in physics, and mechanical engineering, where he graduated magna cum laude. He also has a master’s in business administration.
Tony Sgroi has developed an innovative approach to making marketing decisions on a lean basis. Everything is done to create value and eliminate waste. He includes an interesting visual system for assessing and communicating the quality of any prospective marketing opportunity.
—Philip Kotler, S. C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern University
The Innovative Lean Enterprise is an interesting perspective on the planning process. Its approach is both easy to apply and beneficial. A should-read for anyone in any field of business.
—Chris Mills, President, North America Consumer Products, BIC USA Inc.
Very rarely does a book get published that can make a huge difference to a Business. The Innovative Lean Enterprise is such a book. The information within this book is a road map to success. Every business reaches a point where they have to innovate or perish. Tony Sgroi has given you the secret to succeed. By implementing each step Tony Sgroi has outlined in each chapter, you will create a building block for success. I really wish I had this book when I was developing my 35 companies.
—Ken Varga, author of How To Get Customers To Call, Buy & Beg for More!
The topic of the book from Tony Sgroi is not only for people who are interested in starting a business, but also for any person involved in management of a business or government agency. The composition is very clear, and his step-by-step of how-to-do portrayal assists the readers' comprehension. In addition, the numerous diagrams and graphs add to or enhance the meaning and provide a clear and attractive presentation to the reader. In today's economic and global downturn, Tony's view on maximizing value while minimizing waste is essential to business and daily life.
—Dr. Henry C. Lee, Distinguished Chaired Professor, Forensic Science, The Henry C. Lee Institute of Forensic Science
Tony Sgroi has made an important contribution to the discipline of strategic planning. By adapting the visual management tools of 'Lean' to both define ‘the now’ … AND envision new and innovative strategic futures. The Innovative Lean Enterprise makes it easy to discover and exploit unique competitive advantage for a brand, a division, or a company!
—Bryan Mattimore, Co-founder of The Growth Engine Company and Author of Idea Stormers: How to Lead and Inspire Creative Breakthroughs
... a great resource for business and technical leaders and entrepreneurs! Tony has laid out his thoughtful insight in a manner that brings the full force of his over 20 years experience as an engineer, manager, and patent agent registered to practice before the United States Patent and Trademark Office to bear on the complex topic of developing a winning strategy. As an intellectual property attorney and instructor on business and legal topics, it is my opinion that Tony masterfully melded together these components to help ensure the alignment of the strategies that support your business.
—Ned McMahon, Partner at Ohlandt, Greeley, Ruggiero & Perle, LLP
I found Tony Sgroi’s book very educational with graphic examples of how to move projects forward. He explains how complicated decisions can be made by breaking them down into basic elements. A must-read for entrepreneurs of every field.
—Don Gringer, Chairman Allway Tools
The Innovative Lean Enterprise is a vital resource for employees at all levels of your business. It presents a unique strategy framework highlighted with engaging examples to demonstrate successful implementation and execution of your business plan.
—Evan Anderson, President Allway Tools
After reading Mr. Tony Sgroi’s book The Innovative Lean Enterprise I was struck by the depth of information and knowledge Tony was able to deliver. The book ties together marketing strategy, innovation and lean product development concepts very nicely. The information in the book is powerful and will be important reading for most types of business professionals including General Managers, Brand Marketing Executives, and R&D professionals. I highly recommend reading The Innovative Lean Enterprise and believe it will be an important addition to the any company training effort focused on delivering customer value and innovation in the marketplace.
—Steve O’Brien , Director, Global Human Resources, Unger Global Companies