Information Technology

Operations Management

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Making It in IT

Terry Critchley
October 11, 2016

Written for those starting a career in IT or whose career is well advanced, this career guide shows how to blaze a path to success through the jungle of modern IT. With a career spanning five decades, the author shares lessons he learned the hard way so readers do not have to learn them the hard...

High-Performance IT Services

Terry Critchley
August 23, 2016

This book on performance fundamentals covers UNIX, OpenVMS, Linux, Windows, and MVS. Most of the theory and systems design principles can be applied to other operating systems, as can some of the benchmarks. The book equips professionals with the ability to assess performance characteristics in...

Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI

Vivek Kale
February 19, 2016

Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI takes a fresh look at the benefits of enterprise systems (ES), focusing on the fact that ES collectively contribute to enhancing the intelligence quotient of an enterprise. The book provides an overview of the...

Integrated IT Performance Management

Kenneth Bainey
January 26, 2016

If you are in search of real-world practical scenarios of IT performance management practices, with a desire to obtain examples of strategic directives, accountabilities, outcomes, and performance measures for managing IT services, with an interest toward how performance management integrates with...

Vehicle Scheduling in Port Automation: Advanced Algorithms for Minimum Cost Flow Problems, Second Edition

Hassan Rashidi, Edward Tsang
August 14, 2015

Container terminals are constantly being challenged to adjust their throughput capacity to match fluctuating demand. Examining the optimization problems encountered in today’s container terminals, Vehicle Scheduling in Port Automation: Advanced Algorithms for Minimum Cost Flow Problems, Second...

The Complete Guide for CPP Examination Preparation, 2nd Edition

Anthony V. DiSalvatore (CPP, PSP & PCI)
July 21, 2015

Originally written by a team of Certified Protection Professionals (CPPs), Anthony DiSalvatore gives valuable updates to The Complete Guide for CPP Examination Preparation. This new edition contains an overview of the fundamental concepts and practices of security management while offering...

High Availability IT Services

Terry Critchley
December 17, 2014

This book starts with the basic premise that a service is comprised of the 3Ps—products, processes, and people. Moreover, these entities and their sub-entities interlink to support the services that end users require to run and support a business. This widens the scope of any availability design...

The Essential Guide to Serial ATA and SATA Express

David A. Deming
October 09, 2014

Used in laptop and desktop computers, low-end servers, and mobile devices, Serial ATA (Advance Technology Attachment), or SATA, is the pervasive disk storage technology in use today. SATA has also penetrated the enterprise computing environment by adding hardware components for fail-over, extending...

The CIO's Guide to Oracle Products and Solutions

Jessica Keyes
September 02, 2014

From operating systems to the cloud, Oracle’s products and services are everywhere, and it has the market share to prove it. Given the share diversity of the Oracle product line, and the level of complexity of integration, management can be quite a daunting task.The CIO's Guide to Oracle Products...

Zen of Cloud: Learning Cloud Computing by Examples on Microsoft Azure

Haishi Bai
August 12, 2014

Zen of Cloud: Learning Cloud Computing by Examples on Microsoft Azure provides comprehensive coverage of the essential theories behind cloud computing and the Windows Azure cloud platform. Sharing the author’s insights gained while working at Microsoft’s headquarters, it presents nearly 70...

Buying, Supporting, Maintaining Software and Equipment: An IT Manager's Guide to Controlling the Product Lifecycle

Gay Gordon-Byrne
June 25, 2014

Describing how to avoid common vendor traps, Buying, Supporting, Maintaining Software and Equipment: An IT Manager's Guide to Controlling the Product Lifecycle will help readers better control the negotiation of their IT products and services and, ultimately, better manage the lifecycle of those...

Introduction to Software Project Management

Adolfo Villafiorita
February 25, 2014

Although software development is one of the most complex activities carried out by man, sound development processes and proper project management can help ensure your software projects are delivered on time and under budget. Providing the know-how to manage software projects effectively,...

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