Information Technology

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How to Win at CRM: Strategy, Implementation, Management

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Seth Kinnett
July 13, 2017

This book provides clarity and guidance on effective strategy, implementation and management of CRM. It explores both the conceptual and cultural context of CRM initiatives along with the particulars of CRM system implementation and management. In order to provide this clarity, it surveyed the exist...

A Practical Introduction to Enterprise Network and Security Management

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Bongsik Shin
July 12, 2017

Computer networking and cybersecurity are challenging subjects, partly because of the constant rise and fall of related technologies and IT paradigms. As the title implies, much focus of this book is on providing the audience with practical, as well as, theoretical knowledge necessary to build a sol...

Intrusion Detection and Prevention for Mobile Ecosystems

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Georgios Kambourakis, Asaf Shabtai, Constantinos Kolias, Dimitrios Damopoulos
September 6, 2017

This book presents state-of-the-art contributions from both scientists and practitioners working in intrusion detection and prevention for mobile networks, services, and devices. It covers fundamental theory, techniques, applications, as well as practical experiences concerning intrusion detection a...

Understanding the New European Data Protection Rules

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Paul Lambert
September 21, 2017

Compared to the US, European data and privacy protection rules seem Draconian. The European rules apply to any enterprise doing business in the EU. The new rules are far more stringent than the last set. This book is a quick guide to the directives for companies, particularly US, that have to comply...

Outcome-Driven Business Architecture: Synergizing Strategies and Intelligence with Architecture

Amit Tiwary, Bhuvan Unhelkar
August 15, 2018

This book discusses business architecture as a basis for aligning efforts with outcomes. It views BA as complementary to enterprise architecture, where the focus of technological initiatives and inventories is to understand and improve business organization, business direction, and business...

The Human Factor in Project Management

Denise Thompson
August 13, 2018

In the fluid world of changing business environments and variables affecting projects, a style of project management that primarily relies on maintaining the Iron Triangle, that tenuous mix of schedule, scope, and budgets, is no longer the sole path to success. Today’s project management demands a...

Internet of Things, for Things, and by Things

Abhik Chaudhuri
August 10, 2018

This book explains IoT technology, its potential applications, the security and privacy aspects, the key necessities like governance, risk management, regulatory compliance needs, the philosophical aspects of this technology that are necessary to support an ethical, safe and secure digitally...

GPS Tracking with Java EE Components: Challenges of Connected Cars

Kristof Beiglböck
August 10, 2018

GPS Tracking with Java EE Components: Challenges of Connected Cars highlights how the self-driving car is actually changing the automotive industry, from programing embedded software to hosting services and data crunching, in real time, with really big data. The book analyzes how the challenges of...

Information Technology Control and Audit, Fifth Edition

Angel R. Otero
August 08, 2018

The new fifth edition of Information Technology Control and Audit has been significantly revised to include a comprehensive overview of the IT environment, including revolutionizing technologies, legislation, audit process, governance, strategy, and outsourcing, among others. This new edition also...

Artificial Intelligence Safety and Security

Roman V. Yampolskiy
August 07, 2018

The history of robotics and artificial intelligence in many ways is also the history of humanity’s attempts to control such technologies. From the Golem of Prague to the military robots of modernity, the debate continues as to what degree of independence such entities should have and how to make...

Electronic Engineering: Proceedings of the 4th International Conference of Electronic Engineering and Information Science (ICEEIS 2017), January 7-8, 2017, Haikou, P.R. China

Dongxing Wang
July 31, 2018

The 4th International Conference of Electronic Engineering and Information Science 2017 (ICEEIS2017) was held January 7-8, 2017 in Haikou, P.R. China. This conference was sponsored by the Harbin University of Science and Technology, China. The conference continued the tradition of gathering...

Data-Driven Law: Data Analytics and the New Legal Services

Edward J. Walters
July 27, 2018

For increasingly data-savvy clients, lawyers can no longer give "it depends" answers rooted in anecdata. Clients insist that their lawyers justify their reasoning, and with more than a limited set of war stories. The considered judgment of an experienced lawyer is unquestionably valuable. However,...

Web Technology: Theory and Practice

Akshi Kumar
July 24, 2018

This book intends to expound the complete concept of Web in Theory, Web in Research and Web in Practice with the help of worked out examples for better understanding. Planned as a comprehensive reading for beginners and a reference for advanced learners, the book includes latest developments and...

Behavior Trees in Robotics and Al: An Introduction

Michele Colledanchise, Petter Ögren
July 24, 2018

Behavior Trees (BTs) provide a way to structure the behavior of an artificial agent such as a robot or a non-player character in a computer game. Traditional design methods, such as finite state machines, are known to produce brittle behaviors when complexity increases, making it very hard to add...

Computational Intelligence Assisted Design: In Industrial Revolution 4.0

Yi Chen, Yun Li
July 23, 2018

Computational Intelligence Assisted Design framework mobilises computational resources, makes use of multiple Computational Intelligence (CI) algorithms and reduces computational costs. This book provides examples of real-world applications of technology. Case studies have been used to show the...

Handbook of e-Business Security

João Manuel R.S. Tavares, Brojo Kishore Mishra, Raghvendra Kumar, Noor Zaman, Manju Khari
July 19, 2018

There are a lot of e-business security concerns. Knowing about e-business security issues will likely help overcome them. Keep in mind, companies that have control over their e-business are likely to prosper most. In other words, setting up and maintaining a secure e-business is essential and...

Conferences

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