The Journey Never Ends: Technology's Role in Helping Perfect Health Care Outcomes
Glaser on Health Care IT: Perspectives from the Decade that Defined Health Care Information Technology
Public Service Information Technology: The Definitive Manager's Guide to Harnessing Technology for Cost-Effective Operations and Services
The Digital Project Management Evolution: Essential Case Studies from Organisations in the Middle East
Implementing Patient Safety: Addressing Culture, Conditions and Values to Help People Work Safely
Patient-Centered Healthcare: Transforming the Relationship Between Physicians and Patients
Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success
David Garets, Claire McCarthy Garets
March 8, 2016
If your health care organization is typical, you were successful in getting your electronic medical record (EMR) system installed on time and within budget. You declared victory and collected some money from meaningful use. But very quickly, you realized you were not getting the expected return on y...
John P. Glaser
February 16, 2016
John Glaser has been an astute observer and recognized leader in the health care industry for over thirty years. He has written a regular column for Hospitals & Health Networks in which he comments on a wide range of topics, including improving organizational performance through health informati...
Rebecca Mendoza Saltiel Busch
December 10, 2015
The healthcare industry is in a state of accelerated transition. The proliferation of data and its assimilation, access, use, and security are ever-increasing challenges. Finding ways to operationalize business and clinical data management in the face of government and market mandates is enough to k...
November 14, 2019
This book gives the reader an inside look at creating a new healthcare service using practical examples and scenarios one would face if doing it themselves. This workbook is a follow-up to the recently published, Lean Design in Healthcare and offers a tactical version of the principles provided in...
November 13, 2019
Public Service Information Technology explains how all areas of IT management work together. Building a computer-based information system is like constructing a house; different disciplines are employed and need to be coordinated. In addition to the technical aspects like computer networking and...
Shafiz Affendi Mohd Yusof, Kamal Jaafar
October 18, 2019
Project management dates back to the 19th century when Henry Gantt developed techniques for planning and controlling projects, including his widely used Gantt chart. The growth of modern project management later in the century came as a result of the necessity of structured manufacturing,...
Glenn E. Pearson, FACHE
September 13, 2019
Interesting, engaging and informative with good examples. As Chief Medical Officer of a biotech startup that has to sell into the C-suite, I will be buying copies for our entire sales team. Bob Lubitz, MD, MPH, FACHE, MACP Chief Medical Officer, 3Oe Scientific, Inc. At 18% of GDP, healthcare...
September 11, 2019
Over the last two decades across the globe we have seen a multitude of programs, projects and books to help improve the safety of patient care in healthcare. However, the full potential of these has not yet been reached. Most of the current approaches are top down, programmatic and target driven....
September 06, 2019
Patient-centered care is a way of thinking and doing things that considers patients partners in the development of a healthcare plan designed to meet their specific needs. It involves knowledge of the individual as a person and integrates that knowledge into their plan of care. Patient-centered...
August 21, 2019
The U.S., and countries around the globe, are facing an ever-evolving series of health issues, including obesity, food deserts, child hunger, poor maternal health outcomes, and the resurgence of communicable diseases. Traditionally, health communicators and marketers have talked about these issues...
August 02, 2019
How Chinese hospitals have been growing and adopting international standards such as JCI and HIMSS EMRAM to fuel their advancements is not well-known to the western world. In this book, Jilan Liu, as former Principal Consultant of JCI and current Chief Executive Officer for HIMSS...
Adwitiya Sinha, Megha Rathi
July 31, 2019
About the Book The book provides details of applying intelligent mining techniques for extracting and pre-processing medical data from various sources, for application-based healthcare research. Moreover, different datasets are used, thereby exploring real-world case studies related to medical...
Eli Schragenheim, Henry Fitzhugh Camp, Rocco Surace
June 25, 2019
"Schragenheim, Camp and Surace, three leaders of TOC community, are tackling one of value destroyers of corporations—the misuse and abuse of traditional cost accounting. This book develops a practical methodology for better decision making by looking at the impact of certain types of decisions on a...
June 24, 2019
Practical Customer Success Management is a complete "handbook for CSMs", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer...
June 14, 2019
This third edition presents and dissects a wide variety of HIT failures so that the reader can understand in each case what went wrong and why and how to avoid such problems, without focusing on the involvement of specific people, organizations, or vendors. The lessons may be applied to future and...
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