Information Technology

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The Journey Never Ends: Technology's Role in Helping Perfect Health Care Outcomes

1st Edition


David Garets, Claire McCarthy Garets
March 8, 2016

If your health care organization is typical, you were successful in getting your electronic medical record (EMR) system installed on time and within budget. You declared victory and collected some money from meaningful use. But very quickly, you realized you were not getting the expected return on y...

Glaser on Health Care IT: Perspectives from the Decade that Defined Health Care Information Technology

1st Edition


John P. Glaser
February 16, 2016

John Glaser has been an astute observer and recognized leader in the health care industry for over thirty years. He has written a regular column for Hospitals & Health Networks in which he comments on a wide range of topics, including improving organizational performance through health informati...

Leveraging Data in Healthcare: Best Practices for Controlling, Analyzing, and Using Data

1st Edition


Rebecca Mendoza Saltiel Busch
December 10, 2015

The healthcare industry is in a state of accelerated transition. The proliferation of data and its assimilation, access, use, and security are ever-increasing challenges. Finding ways to operationalize business and clinical data management in the face of government and market mandates is enough to k...

The Healthcare Innovator's Workbook: Making Lean Design in Healthcare Happen

1st Edition

Adam Ward
November 14, 2019

This book gives the reader an inside look at creating a new healthcare service using practical examples and scenarios one would face if doing it themselves. This workbook is a follow-up to the recently published, Lean Design in Healthcare and offers a tactical version of the principles provided in...

Public Service Information Technology: The Definitive Manager's Guide to Harnessing Technology for Cost-Effective Operations and Services

1st Edition

Edward Uechi
November 13, 2019

Public Service Information Technology explains how all areas of IT management work together. Building a computer-based information system is like constructing a house; different disciplines are employed and need to be coordinated. In addition to the technical aspects like computer networking and...

The Digital Project Management Evolution: Essential Case Studies from Organisations in the Middle East

1st Edition

Shafiz Affendi Mohd Yusof, Kamal Jaafar
October 18, 2019

Project management dates back to the 19th century when Henry Gantt developed techniques for planning and controlling projects, including his widely used Gantt chart. The growth of modern project management later in the century came as a result of the necessity of structured manufacturing,...

Thriving in the Healthcare Market: Strategies from an Industry-Insider for Selling Your Product

1st Edition

Glenn E. Pearson, FACHE
September 13, 2019

  Interesting, engaging and informative with good examples. As Chief Medical Officer of a biotech startup that has to sell into the C-suite, I will be buying copies for our entire sales team. Bob Lubitz, MD, MPH, FACHE, MACP Chief Medical Officer, 3Oe Scientific, Inc.   At 18% of GDP, healthcare...

Implementing Patient Safety: Addressing Culture, Conditions and Values to Help People Work Safely

1st Edition

Suzette Woodward
September 11, 2019

Over the last two decades across the globe we have seen a multitude of programs, projects and books to help improve the safety of patient care in healthcare. However, the full potential of these has not yet been reached. Most of the current approaches are top down, programmatic and target driven....

Patient-Centered Healthcare: Transforming the Relationship Between Physicians and Patients

1st Edition

Eldo Frezza
September 06, 2019

Patient-centered care is a way of thinking and doing things that considers patients partners in the development of a healthcare plan designed to meet their specific needs. It involves knowledge of the individual as a person and integrates that knowledge into their plan of care. Patient-centered...

Influencing Health: A Comprehensive Guide to Working with Online Influencers

1st Edition

Amelia Burke-Garcia
August 21, 2019

The U.S., and countries around the globe, are facing an ever-evolving series of health issues, including obesity, food deserts, child hunger, poor maternal health outcomes, and the resurgence of communicable diseases. Traditionally, health communicators and marketers have talked about these issues...

Healthcare Quality and HIT - International Standards, China Practices

1st Edition

Jilan Liu
August 02, 2019

How Chinese hospitals have been growing and adopting international standards such as JCI and HIMSS EMRAM to fuel their advancements is not well-known to the western world. In this book, Jilan Liu, as former Principal Consultant of JCI and current Chief Executive Officer for HIMSS...

Smart Healthcare Systems

1st Edition

Adwitiya Sinha, Megha Rathi
July 31, 2019

About the Book The book provides details of applying intelligent mining techniques for extracting and pre-processing medical data from various sources, for application-based healthcare research. Moreover, different datasets are used, thereby exploring real-world case studies related to medical...

Throughput Economics: Making Good Management Decisions

1st Edition

Eli Schragenheim, Henry Fitzhugh Camp, Rocco Surace
June 25, 2019

"Schragenheim, Camp and Surace, three leaders of TOC community, are tackling one of value destroyers of corporations—the misuse and abuse of traditional cost accounting. This book develops a practical methodology for better decision making by looking at the impact of certain types of decisions on a...

Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

1st Edition

Rick Adams
June 24, 2019

Practical Customer Success Management is a complete "handbook for CSMs", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer...

HIT or Miss, 3rd Edition: Lessons Learned from Health Information Technology Projects

3rd Edition

Jonathan Leviss
June 14, 2019

This third edition presents and dissects a wide variety of HIT failures so that the reader can understand in each case what went wrong and why and how to avoid such problems, without focusing on the involvement of specific people, organizations, or vendors. The lessons may be applied to future and...