4th Edition
Managing Organizations for Sport and Physical Activity A Systems Perspective
Managing Organizations for Sport and Physical Activity, fourth edition, presents a clear and concise treatment of managing organizations in sport and physical activity. The four functions of management--planning, organizing, leading, and evaluating--provide a general framework that represents the simplest and best approach for introducing readers to the intricacies of management. For each management function, Chelladurai presents relevant theories and their practical applications, citing those theoretical models that are most appropriate to the unique aspects of the sports industry. He uses the open systems perspective, placing organizations in the context of their environment and emphasizing the manager's role in adapting and reacting to changes in that environment.
To apply theory to sport management practices, Chelladurai provides numerous examples from the fields of physical activity and sport, including professional sports, intercollegiate athletics, health and sports clubs, and recreation/fitness programs.
A chapter on service quality, which describes the notion of quality in sport management services--from the local fitness center to the pro sport arena. It also discusses the measurement of service quality and the gaps in translating customer expectations into the desired service.
A new feature providing "An Expert's View," which offers additional perspectives on relevant topics contributed by scholars who research and publish in a specific area.
New sidebars on current topics relevant to the field of sport management; some examples include US Track and Field's SMART goal setting as well as genes and technology of leadership.
Pedagogical AidsDeveloping Your Perspective. Thought-provoking questions ask learners to apply theoretical information to contexts relevant to them from their current experiences or in their future careers.
Managing Your Learning. Key points from each chapter enhance comprehension.
Strategic Concepts. Key terms lists provide for a shared vocabulary in discussing the major concepts of management.
In Brief. Short summaries of the important points in a section help crystallize concepts.
To Recap. Brief boxes revisit key concepts discussed earlier in the book.
Extensive references to journals, scholarly texts, and relevant websites.
About the Author
Preface
Introduction
Chapter 1 Defining the Field of Sport Management
Chapter 2 Classical View of Organizations
Chapter 3 Systems View of Organizations
Chapter 4 Meaning of Management
Chapter 5 Planning
Chapter 6 Managerial Decision Making
Chapter 7 Principles of Organizing
Chapter 8 Systems-Based Organizing
Chapter 9 Staffing
Chapter 10 Motivational Basis of Leading
Chapter 11 Behavioral Process of Leading
Chapter 12 Contemporary Approaches to Leadership
Chapter 13 Managing Diversity
Chapter 14 Program Evaluation
Chapter 15 Service Quality
Chapter 16 Organizational Effectiveness
Author Index
Subject Index
Biography
Packianathan Chelladurai
"This text covers all the basic theory in sport management in an easy-to-follow manner. The questions at the end of each chapter help make the material relevant and practical to students. The sidebars and recap sections help students understand how material in one chapter builds from another. This is important since the book is about the systems perspective of organizations. While it offers more developed views of organizations and leadership in small sections, the basic content of the book makes it well suited to undergraduate or graduate courses in which students have had very little management coursework. As a text that lays the foundation for more advanced study of management and leadership, it is excellent." Maylon Hanold, Sport Administration and Leadership program, Seattle University
"I believe this book is very functional in regards to leadership in sport. I have always been a fan of Chella’s descriptive models and modules." Daniel Kelly, Wilmington College of Ohio
