1st Edition
Introduction to e-Supply Chain Management Engaging Technology to Build Market-Winning Business Partnerships
In the quest to remove supply channel costs, streamline channel communications, and link customers to the value-added resources found along the supply chain continuum, Supply Chain Management (SCM) has emerged as a tactical operations tool. The first book to completely define the architecture of the merger of SCM and the Internet, Introduction to e-Supply Chain Management: Engaging Technology to Build Market-Winning Business Partnerships shows you how to exploit this merger and gain an unbeatable competitive advantage.
The tightening of the economy and heavier restrictions and security measures placed on channel flows have rendered access to real-time, accurate supply chain information more critical than ever. Connectivity, messaging, and collaboration have become today's foremost buzzwords, as companies compete for survival in an environment where cycle times and permissable margins of error continue to shrink. Introduction to e-Supply Chain Management explores the concepts, techniques, and vocabulary of the convergence of SCM and the Internet so that companies can move beyond merely surviving and thrive in today's competitive marketplace.
The Rise of Supply Chain Management
Evolution of Supply Chain Management
Defining e?Supply Chain Management
Characteristics of e?SCM
Summary and Transition
Endnotes
THE E-BUSINESS ECONOMIC REVOLUTION: THE COMPONENTS AND IMPACT OF E-BUSINESS
Rise of the "New Economy"
Understanding the Internet Business Environment
Principles of The e-Business Age
e-Supply Chain Business Trends
Summary and Transition
Endnotes
CONSTRUCTING THE E?BUSINESS MODEL: EXPLORING THE ANATOMY OF TODAY'S E?BUSINESS SOLUTIONS
Enterprise Systems Foundations
The Rise of Internet Commerce
e?Business System Architecture
Summary and Transition
Endnotes
DEVELOPING E?SCM STRATEGIES: CREATING THE GAME PLAN FOR E?SCM SUCCESS
Changing Views of Enterprise Strategy
Preliminary Steps In e?SCM Strategy Development
Developing the e?SCM Strategy
Summary and Transition
Endnotes
CUSTOMER AND SERVICE MANAGEMENT: UTILIZING CRM TO DRIVE VALUE TO THE CUSTOMER
Creating the Customer Centric Supply Chain
Applying Technology to CRM
CRM And the Supply Chain
Summary and Transition
Endnotes
MANUFACTURING AND SUPPLY CHAIN PLANNING: LINKING PRODUCT DESIGN, MANUFACTURE, AND PLANNING TO PROVIDE VALUE TO CUSTOMERS
Manufacturing in the Age of e?Business
Impact of Technology on Manufacturing
Collaborative Product Commerce
Managing Manufacturing Planning Functions
Summary and Transition
Endnotes
SUPPLIER RELATIONSHIP MANAGEMENT: INTEGRATING SUPPLIERS INTO THE E?VALUE CHAIN
Defining Purchasing and Supplier Relationship Management
The Internet-Driven SRM Environment
Anatomy of The e?SRM Marketplace Exchange Environment
Implementing e?SRM
Summary and Transition
Endnotes
LOGISTICS RESOURCE MANAGEMENT: UTILIZING THE INTERNET TO ENHANCE LOGISTICS COMPETITIVE ADVANTAGE
Defining Logistics Resource Management
Defining LRM in the Age of e?Business
Understanding the Third-Party Logistics Network
Choosing and Implementing an LSP Solution
Summary and Transition
Endnotes
ARCHITECTING THE E?SCM ENVIRONMENT: ORGANIZATIONAL AND TECHNICAL REQUIREMENTS FOR E?SCM SUCCESS
Foundations of e?SCM Technology Architecture
The Future of e?SCM
Summary
Endnotes
INDEX
Biography
David Frederick Ross
"This is a timely book, coming as it does after the bursting of the dotcom bubble that deflected much of the massive investment needed to in both international and company infrastructure to make e-SCM possible."
- SupplyManagement June 2003
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