1st Edition

Trainer's Problem-Solving Manual for Kick Down the Door of Complacency Sieze the Power of Continuous Improvement

By Charles C. Harwood Copyright 1998
    160 Pages
    by CRC Press

    160 Pages
    by CRC Press

    This book presents instructional directions to enable people to learn a basic operational problem-solving method by applying it to two case studies, conducted in two workshops. It provides materials to be used by the workshop participants and directions for the trainer conducting the workshops.

    1. Basic Operational Problem-solving Method with Techniques 2. Surfside Market Case 3. Pete's Puppy Pen Case 4. Introduction for Trainers 5. Trainer's Manual for Workshop 1: The Surfside Market Case 6. Trainer's Manual for Workshop 2: Pete's Puppy Pen Case

    Biography

    Charles C. Harwood (Consultant, Portola Valley, California, USA)