1st Edition
Trainer's Problem-Solving Manual for Kick Down the Door of Complacency Sieze the Power of Continuous Improvement
By Charles C. Harwood
Copyright 1998
160 Pages
by
CRC Press
160 Pages
by
CRC Press
160 Pages
by
CRC Press
Also available as eBook on:
This book presents instructional directions to enable people to learn a basic operational problem-solving method by applying it to two case studies, conducted in two workshops. It provides materials to be used by the workshop participants and directions for the trainer conducting the workshops.
1. Basic Operational Problem-solving Method with Techniques 2. Surfside Market Case 3. Pete's Puppy Pen Case 4. Introduction for Trainers 5. Trainer's Manual for Workshop 1: The Surfside Market Case 6. Trainer's Manual for Workshop 2: Pete's Puppy Pen Case
Biography
Charles C. Harwood (Consultant, Portola Valley, California, USA)