2nd Edition

Engineering Management Meeting the Global Challenges, Second Edition

By C. M. Chang Copyright 2016
    576 Pages 108 Color Illustrations
    by CRC Press

    Engineering Management: Meeting the Global Challenges prepares engineers to fulfill their managerial responsibilities, acquire useful business perspectives, and take on the much-needed leadership roles to meet the challenges in the new millennium. Value addition, customer focus, and business perspectives are emphasized throughout. Also underlined are discussions of leadership attributes, steps to acquire these attributes, the areas engineering managers are expected to add value, the web-based tools which can be aggressively applied to develop and sustain competitive advantages, the opportunities offered by market expansion into global regions, and the preparations required for engineering managers to become global leaders.

    The book is organized into three major sections: functions of engineering management, business fundamentals for engineering managers, and engineering management in the new millennium. This second edition refocuses on the new strategy for science, technology, engineering, and math (STEM) professionals and managers to meet the global challenges through the creation of strategic differentiation and operational excellence. Major revisions include a new chapter on creativity and innovation, a new chapter on operational excellence, and combination of the chapters on financial accounting and financial management.

    The design strategy for this second edition strives for achieving the T-shaped competencies, with both broad-based perspectives and in-depth analytical skills. Such a background is viewed as essential for STEM professionals and managers to exert a strong leadership role in the dynamic and challenging marketplace. The material in this book will surely help engineering managers play key leadership roles in their organizations by optimally applying their combined strengths in engineering and management.

    Introduction to Management Challenges for Engineers
    Introduction
    Definitions
    Employment Trend in Industries
    STEM Professionals as Effective Technical Contributors
    Management and Leadership
    Becoming Effective Managers in the New Millennium
    Conclusions
    References

    THE FUNCTIONS OF ENGINEERING MANAGEMENT

    Planning
    Introduction
    Types of Planning
    Who Should Do the Planning?
    Inexact Nature of Strategic Planning
    Planning Roles of Engineering Managers
    Tools for Planning
    Planning Activities
    Some Specific Advice on Planning
    Conclusion
    References

    Organizing
    Introduction
    Definitions
    Activities of Organizing
    Organizing One’s Own Workplace for Productivity
    Developing Organizational Structure
    Enhancing Corporate Performance by Organizing: Examples
    Concurrent Engineering Teams
    Delegating
    Establishing Working Relationships
    Informal Organizations
    Conclusion
    References

    Leading
    Introduction
    Styles of Leadership
    Leading Activities
    Deciding
    Communicating
    Motivating
    Selecting Engineering Employees
    Developing People
    Special Topics on Leading
    Conclusion
    Appendix A: Factors Affecting One’s Influence on Others
    Appendix B: Motivation of Mission-Critical People
    References

    Controlling
    Introduction
    Setting Performance Standards
    Benchmarking
    Measuring Performance
    Evaluating Performance
    Correcting Performance
    Means of Control
    General Comments
    Control of Management Time
    Control of Personnel
    Control of Business Relationships
    Control of Projects
    Control of Quality
    Control of Knowledge
    Conclusion
    References

    BUSINESS ESSENTIALS FOR ENGINEERING MANAGERS

    Cost Accounting for Engineering Managers

    Introduction
    Product or Service Costing
    Application of ABC in Industry
    Risk Analysis and Cost Estimation under Uncertainty
    Miscellaneous Topics
    Conclusions
    Appendix A: Basic Terms in Cost Accounting
    Appendix B: Cost Analysis
    Appendix C: Time Value of Money and Compound Interest Equations
    Appendix D: Depreciation Accounting
    Appendix E: Inventory Accounting
    Appendix F: Derivation of Single Payment Compound Amount Factor
    Appendix G: Derivation of Uniform Series Compound Amount Factor
    Appendix H: Derivation of Annual Cost Computation Equations
    Appendix I: Conversion of a Probability Density Function to Its Cumulative Distribution Function
    References

    Financial Accounting and Management for Engineering Managers
    Introduction
    Financial Accounting Principles
    Key Financial Statements
    Fundamentals of Financial Analysis
    Balanced Scorecard
    Capital Formation
    Capital Assets Valuation
    Conclusion
    Appendix A: T-Accounts
    Appendix B: Financial Risks
    Appendix C: Derivation of an Infinite Series
    Appendix D: Derivation of the Dividend Growth Model
    Appendix E: Derivation of PVGO
    References

    Marketing Management for Engineering Managers
    Introduction
    Function of Marketing
    Market Forecast: Four-Step Process
    Market Segmentation
    Product/Service Strategy
    Pricing Strategy
    Marketing Communication (Promotion)
    Distribution (Placement) Strategy
    Physical Evidence
    Process Design
    People
    Customers
    Other Factors Affecting Marketing Success
    Conclusion
    Appendix A: Product Concept Testing Program (Air Cleaners)
    Appendix B: Consumer Survey and Market Research
    Appendix C: New Product Development
    References

    ENGINEERING LEADERSHIP IN THE NEW MILLENNIUM

    Engineers as Managers/Leaders

    Introduction
    Career Path of a Typical Engineer
    Factors Affecting Promotion to Manager
    Factors Causing Engineers to Fail as Managers
    Leaders and Managers
    Leadership Styles, Qualities, and Attributes
    Leadership Skills for the Twenty-First Century
    Unique Contributions Expected of Engineering Managers
    Career Strategies for the Twenty-First Century
    Take-Charge Formula
    Conclusion
    Appendix A: Ten Factors for Survival and Success in Industry (Alexander and Watson 2013)
    Appendix B: Seven Most Common Reasons for Career Failures
    Appendix C: Tips on Coping for First-Time Supervisors and Managers
    Appendix D: How to Manage One’s Own Superiors
    References

    Creativity and Innovation
    Introduction
    Creativity and Creative Thinking Strategies
    Generation of New Products/Services Ideas by the DeepThink Methodology
    Fundamentals of Innovations
    Innovation Management
    Selected Innovation Practices in Industry
    Conclusions
    Appendix A: DeepThink Question-Based Prompts
    Appendix B: Selected Examples of Creative Ideas That Demonstrate the Use of DeepThink Methodologies
    References

    Ethics in Engineering Management and Workplace
    Introduction
    Ethics in the Workplace
    Guidelines for Making Tough Ethical Decisions
    Corporate Ethics Programs
    Affirmative Action and Workforce Diversity
    Global Issues of Ethics
    Conclusion
    References

    Operational Excellence
    Introduction
    Tools for Achieving Operational Excellence
    Implementation of Operational Excellence
    Conclusions
    Appendix: "Service" Model
    References

    Globalization
    Introduction
    Global Trends and Commerce
    United Nations Statistics and Goals
    Great Philosophical Debate about Globalization
    Impact of Catastrophic Events on Globalization
    New Opportunities Offered by Globalization
    Preparation for Globalization
    Globalization Drivers
    Implementation Issues Related to Globalization
    Quality of Global Leadership
    Production Engineering in a Global Economy
    Job Migration Induced by Globalization
    Conclusion
    References

    Engineering Management in the New Millennium
    Introduction
    Future Trends
    Old Economy and Knowledge Economy Companies
    Characteristics of Progressive Companies
    Transition to the Knowledge Economy
    Personal Strategies for the Future
    Contributions in the New Millennium
    The Challenges Ahead
    Conclusions
    References

    Appendix: Selected Engineering Management and Business Cases

    Biography

    C. M. Chang, PhD, MBA, is an adjunct professor emeritus at the Department of Industrial and Systems Engineering, State University of New York at Buffalo, NY, where he has taught engineering management for over 25 years and served, for a brief period of time, as its director of service engineering master degree program, after having retired from Praxair, a Fortune 100 company after 25 years. He holds five U.S. patents and has published a large number of technical articles in journals and conference proceedings, including the First Edition of "Engineering Management: Challenges in the New Millennium," which won the "Best IAMOT Book Awards of 2007," and "Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence," which won the "Best IAMOT Book Awards 2011," plus several other books. He also is a registered professional engineer.

    "The book provides the necessary tools for modern managers to help manage technology and engineering operations. The second edition adds more contemporary topics, such as Ethics, Globalization, Creativity and Innovation."
    —David Ben-Arieh - Kansas State University