2nd Edition
Guide to Methodology in Ergonomics Designing for Human Use, Second Edition
Packed with illustrations and practical examples, Guide to Methodology in Ergonomics: Designing for Human Use, Second Edition provides a concise introduction to ergonomics methods in a straightforward manner that helps you conduct an ergonomics analysis of a product in development. It details the execution of 12 ergonomics methods that can be applied to the design of any type of product or interface. The authors stress the role of ergonomics in reducing device interaction time and user error while improving user satisfaction and device usability.
See What’s in the New Edition:
- Four case studies
- Addition of another co-author
- Examples that reflect current technology
- Information on Critical Path Analysis (CPA)
The authors highlight where ergonomics methods fit in the design process and how to select a method appropriate for your purpose. They describe each method, supplying an overview, instructions on how to carry out an analysis, a mini bibliography, pros and cons, one or more examples, and a flow chart. They then rate each method for reliability/validity, resources, usability, and efficacy. The book then examines data from studies on training, reliability, and validity, and presents an equation that enables you to calculate approximately the financial benefits of using each method.
Based on research and expertise, the book gives you the freedom to be adventurous when choosing methods and the foundation to choose the method that fits the task at hand. Written by experts, it also helps you hone your skills and put the craft of ergonomics into practice.
INTRODUCTION
What are ergonomics methods?
CASE STUDIES
CHECKLISTS
Overview
Procedure and Advice
Advantages and Disadvantages
Mini Bibliography
Checklists ratings
Example
Checklist Flowchart
CRITICAL PATH ANALYSIS (CPA)
Overview
Procedure
CPA Operation Times
Formulae and Assumptions
Advice
Advantages and Disadvantages
Mini Bibliography
CPA ratings
Example
CPA Flowchart
HEURISTICS
Overview
Procedure and Advice
Advantages and Disadvantages
Mini Bibliography
Heuristics ratings
Examples
Heuristics: Flowchart
HIERARCHICAL TASK ANALYSIS (HTA)
Overview
Procedure and Advice
Advantages and Disadvantages
Mini Bibliography
HTA ratings
Example
HTA Flowchart
INTERVIEWS
Overview
Procedure and Advice
Advantages and Disadvantages
Mini Bibliography
Interviews ratings
Example
Interview Flowchart
LAYOUT ANALYSIS
Overview
Procedure and Advice
Advantages and Disadvantages
Mini Bibliography
Layout Analysis ratings
Examples
Layout Analysis Flowchart
LINK ANALYSIS
Overview
Procedure and Advice
Advantages and Disadvantages
Mini Bibliography
Link Analysis ratings
Example
Link Analysis Flowchart
OBSERVATION
Overview
Procedure and Advice
Advantages and Disadvantages
Mini Bibliography
Observation ratings
Example
Observation Flowchart
QUESTIONNAIRES
Overview
Procedure and Advice
Advantages and Disadvantages
Mini Bibliography
Questionnaires ratings
Example
Questionnaires Flowchart
REPERTORY GRID
Overview
Procedure and Advice
Advantages and Disadvantages
Mini Bibliography
Repertory Grids ratings
Example
Repertory Grids Flowchart
SYSTEMATIC HUMAN ERROR REDUCTION AND PREDICTION APPROACH (SHERPA)
Overview
Procedure and Advice
Advantages and Disadvantages
Mini Bibliography
SHERPA ratings
Example
SHERPA Flowchart
TASK ANALYSIS FOR ERROR IDENTIFICATION (TAFEI)
Overview
Procedure and Advice
Advantages and Disadvantages
Mini Bibliography
TAFEI ratings
Example (only 3 out of 13 states represented)
Example (only 3 out of 8 states represented)
TAFEI Flowchart
UTILITY ANALYSIS
Accuracy
TGW Costs
Costs of using the method
Using the equation
Worked examples
Using more than one method
Summary
TRAINING, RELIABILITY, AND VALIDITY
Training people to use ergonomic methods
Reliability and validity
Summary of Findings
Mini bibliography
Glossary
Bibliography
Index
Biography
Neville A. Stanton, Mark S. Young, Catherine Harvey
"This book provides an updated guide to several ergonomics methods for analyzing tasks and cognitive performance at work. The methods are described in readily understandable language and illustrated with practical examples. This book will be a valuable addition to the arsenal of the ergonomics practitioner."
—Alan Hedge is a Professor in the Department of Design and Environmental Analysis, Cornell University and a Research Professor in the Department of Mechanical and Aerospace Engineering at Syracuse University"Stanton, Young, and Harvey have performed a signal service to the profession of ergonomics by bringing together in one place a lexicon of methods which permit the practitioner to enact their craft. Carefully selected from an even wider landscape of investigative techniques, these individual methods are highlighted, explicated, and integrated for those who look to operate in the real-world. The text then is a vital resource to all those who look to affect design, production, maintenance, and sustainability in ever more complex and resilient operational systems. Evolving from and updated with respect to an already classic resource, the present text provides convenient and relevant solutions to problems posed in all realms of human-technology interaction. Destined to take its place alongside other multi-edition classics, the present work is not merely about ergonomic tools but is a vital ergonomics tool in and of itself. This book should be in the locker of all those who practice ergonomics. Their investment in it will be repaid manifold, a modern and evolving classic of our times and of our profession."
—Peter Hancock, University of Central Florida
"Ergonomists need not only to understand various methods for evaluating and improving the design of artificial products, environments, and systems, but also to have the ability to choose the best method according to the purpose and situation. This book reviews 12 practical ergonomic methods for evaluating and improving the design of devices and interfaces. The main point of the book is to interpret the advantages and disadvantages of each method in detail from the ergonomic and financial perspectives. Interestingly, this book rates each method according to four perspectives: reliability/validity, resources, usability, and efficacy. [This helps] readers to choose the best method for the design on which they are working."
—Satoshi Muraki, Faculty of Design, Kyushu University, Japan
