1st Edition

Introduction to Medical Imaging Management

By Bernard Rubenzer Copyright 2013
    200 Pages 23 B/W Illustrations
    by CRC Press

    In the past, for the most part, people who moved into management positions in medical imaging were chosen because they were the best technologists. However, the skill set for technologists and supervisors/managers are vastly different. Even an MBA-educated person may not be ready to take on imaging management. As an example, when buying a very expensive piece of imaging equipment, this person would not necessarily know the right questions to ask, such as: What is my guaranteed uptime? Is technologist training included?

    Introduction to Medical Imaging Management is a comprehensive reference for medical imaging managers learning through a combination of education and experience. This thorough book provides an in-depth overview of every major facet pertaining to the knowledge and skills necessary to become a department or imaging center supervisor or manager. The text follows a natural progression from transitioning into a management position and dealing with former peers through the most sophisticated skills uniquely applicable to medical imaging management.

    Covering all aspects of the profession—operations, human resources, finance, and marketing—this reference is a must-have for any potential, new, or less experienced imaging manager.

    Introduction
    Transition to Management
    Skill Sets
    What to Expect
    Motivation
    Personnel Basics
    Leadership Styles
    Generational Differences
    Management Basics and Skills
    Communication
    Conflict Management
    Delegation
    Prioritizing/Organization
    Presentation Skills
    Motivating
    Time Management
    Imagination
    References
    Stress Management and Working with Radiologists
    Stress Management
    Techniques to Deal with Stress
    Effective Job-Stress Management Habits Checklist
    Working with Radiologists
    References

    Human Resource Management
    Recruiting, Interviewing, and Hiring
    Job Description
    Recruiting
    Interviewing
    Hiring
    Reference
    Orientation, Coaching and Counseling—Legal Aspects
    Coaching and Counseling
    Legal Aspects
    Evaluation, Appraisal, Retention, and Dismissal
    Evaluation and Appraisal
    Retention
    Dismissal

    Operations Management
    Department Planning: Layout and Design
    Infrastructure
    HIPAA Compliance
    Supplies
    Other Architectural Considerations
    Exam Room Determination
    Workflow
    Staffing
    American Registry of Radiologic Technologists 12 Post-Primary Qualifications
    What Can Impact Staffing
    Ensuring Adequate Staff Coverage
    External Factors Affecting Staffing
    Policies and Procedures
    Reference
    Conducting Meetings and Facilitating
    Conducting Meetings
    Facilitating
    PACS/RIS Workflow
    The Pre-Install Phase
    Quality
    Six Sigma
    Lean
    Deming’s 14 Points
    Surveys
    Statistical Tools
    Medical Industry Regulations
    Other Legal Considerations
    Technical Quality
    Collection and Analysis of Quality Control Data
    Business Planning Basics
    Background
    Marketing
    Finance
    Goal Formation
    Implementation and Assessment
    Financial Analysis
    Strategic Planning
    Financial Management
    Code Definitions
    Financial Definitions
    Financial Statements
    Financial Ratios
    Budgeting
    Important Considerations
    Operating Budget
    Staffing Budget
    Variance Analysis
    Return on Investment
    Capital Equipment
    Considerations
    Capital Acquisition and Planning Team
    Budgeting for Capital Acquisition
    Vendor Relationships
    Request for Proposal
    Acceptance/Performance Testing
    Service Contracts and Options

    Marketing
    Marketing
    Mega Issues
    Trends
    Basic Tenets of Marketing
    Components

    Biography

    Bernard Rubenzer

    "This is a great beginner's guide for new leaders in imaging departments. This, combined with a strong orientation program and a mentor, would help a new leader learn the ropes of management and have a basic knowledge and understanding of the role and responsibilities of the position. Weighted numerical score: 78 - 3 stars."
    —Jamie Beaudry, B.S. R.T.R., Froedtert Hospital, Milwaukee, Wisconsin, USA, from Doody's Book Reviews