In the past, for the most part, people who moved into management positions in medical imaging were chosen because they were the best technologists. However, the skill set for technologists and supervisors/managers are vastly different. Even an MBA-educated person may not be ready to take on imaging management. As an example, when buying a very expensive piece of imaging equipment, this person would not necessarily know the right questions to ask, such as: What is my guaranteed uptime? Is technologist training included?
Introduction to Medical Imaging Management is a comprehensive reference for medical imaging managers learning through a combination of education and experience. This thorough book provides an in-depth overview of every major facet pertaining to the knowledge and skills necessary to become a department or imaging center supervisor or manager. The text follows a natural progression from transitioning into a management position and dealing with former peers through the most sophisticated skills uniquely applicable to medical imaging management.
Covering all aspects of the profession—operations, human resources, finance, and marketing—this reference is a must-have for any potential, new, or less experienced imaging manager.
Introduction
Transition to Management
Skill Sets
What to Expect
Motivation
Personnel Basics
Leadership Styles
Generational Differences
Management Basics and Skills
Communication
Conflict Management
Delegation
Prioritizing/Organization
Presentation Skills
Motivating
Time Management
Imagination
References
Stress Management and Working with Radiologists
Stress Management
Techniques to Deal with Stress
Effective Job-Stress Management Habits Checklist
Working with Radiologists
References
Human Resource Management
Recruiting, Interviewing, and Hiring
Job Description
Recruiting
Interviewing
Hiring
Reference
Orientation, Coaching and Counseling—Legal Aspects
Coaching and Counseling
Legal Aspects
Evaluation, Appraisal, Retention, and Dismissal
Evaluation and Appraisal
Retention
Dismissal
Operations Management
Department Planning: Layout and Design
Infrastructure
HIPAA Compliance
Supplies
Other Architectural Considerations
Exam Room Determination
Workflow
Staffing
American Registry of Radiologic Technologists 12 Post-Primary Qualifications
What Can Impact Staffing
Ensuring Adequate Staff Coverage
External Factors Affecting Staffing
Policies and Procedures
Reference
Conducting Meetings and Facilitating
Conducting Meetings
Facilitating
PACS/RIS Workflow
The Pre-Install Phase
Quality
Six Sigma
Lean
Deming’s 14 Points
Surveys
Statistical Tools
Medical Industry Regulations
Other Legal Considerations
Technical Quality
Collection and Analysis of Quality Control Data
Business Planning Basics
Background
Marketing
Finance
Goal Formation
Implementation and Assessment
Financial Analysis
Strategic Planning
Financial Management
Code Definitions
Financial Definitions
Financial Statements
Financial Ratios
Budgeting
Important Considerations
Operating Budget
Staffing Budget
Variance Analysis
Return on Investment
Capital Equipment
Considerations
Capital Acquisition and Planning Team
Budgeting for Capital Acquisition
Vendor Relationships
Request for Proposal
Acceptance/Performance Testing
Service Contracts and Options
Marketing
Marketing
Mega Issues
Trends
Basic Tenets of Marketing
Components
Biography
Bernard Rubenzer
"This is a great beginner's guide for new leaders in imaging departments. This, combined with a strong orientation program and a mentor, would help a new leader learn the ropes of management and have a basic knowledge and understanding of the role and responsibilities of the position. Weighted numerical score: 78 - 3 stars."
—Jamie Beaudry, B.S. R.T.R., Froedtert Hospital, Milwaukee, Wisconsin, USA, from Doody's Book Reviews™