2nd Edition

Handbook of Human Factors and Ergonomics in Health Care and Patient Safety

Edited By Pascale Carayon Copyright 2012
    876 Pages 120 B/W Illustrations
    by CRC Press

    876 Pages 120 B/W Illustrations
    by CRC Press

    The first edition of Handbook of Human Factors and Ergonomics in Health Care and Patient Safety took the medical and ergonomics communities by storm with in-depth coverage of human factors and ergonomics research, concepts, theories, models, methods, and interventions and how they can be applied in health care. Other books focus on particular human factors and ergonomics issues such as human error or design of medical devices or a specific application such as emergency medicine. This book draws on both areas to provide a compendium of human factors and ergonomics issues relevant to health care and patient safety.

    The second edition takes a more practical approach with coverage of methods, interventions, and applications and a greater range of domains such as medication safety, surgery, anesthesia, and infection prevention. New topics include:

    • work schedules
    • error recovery
    • telemedicine
    • workflow analysis
    • simulation
    • health information technology development and design
    • patient safety management

    Reflecting developments and advances in the five years since the first edition, the book explores medical technology and telemedicine and puts a special emphasis on the contributions of human factors and ergonomics to the improvement of patient safety and quality of care. In order to take patient safety to the next level, collaboration between human factors professionals and health care providers must occur. This book brings both groups closer to achieving that goal.

    Introduction
    Human Factors and Ergonomics in Health Care and Patient Safety, Pascale Carayon
    Opportunities and Challenges in the Pursuit of Patient Safety, Kerm Henriksen
    Embedded Risks and Challenges of Modern Health Care and the Urgent Call for Proactive Human Factors, Daniel Gopher and Yoel Donchin

    Macroergonomics and Systems
    Historical Perspective and Overview of Macroergonomics, Hal W. Hendrick
    Work System Design in Health Care, Pascale Carayon, Carla J. Alvarado, and Ann Schoofs Hundt
    Error as Behavior and Murphy’s Law: Implications for Human Factors and Ergonomics, Marilyn Sue Bogner
    Organizational Learning in Health Care, Ann Schoofs Hundt
    The Relationship between Physician Professionalism and Health Care Systems Change, Maureen A. Smith and Jessica M. Bartell

    Job and Organizational Design
    The Effect of Workplace Health Care Worker Stress and Burnout on Patient Outcomes, Eric S. Williams, Jonathon R.B. Halbesleben, Linda Baier Manwell, Julia E. McMurray, Joseph Rabatin, Ayesha Rashid, and Mark Linzer
    Safety Culture in Healthcare, Kenji Itoh, Henning Boje Andersen, and Marlene Dyrlov Madsen
    Handoffs and Transitions of Care, Robert L. Wears, Shawna J. Perry, and Emily S. Patterson
    High-Reliability Organizations in Health Care, Vinit Desai, Peter M. Madsen, and Karlene H. Roberts
    The Relation between Teamwork and Patient Safety, David P. Baker, Eduardo Salas, James B. Battles, and Heidi B. King
    Health-Care Work Schedules, Ann E. Rogers

    Physical Ergonomics
    The Physical Environment in Health Care, Carla J. Alvarado
    Assessment and Evaluation Tools for Health-Care Ergonomics: Musculoskeletal Disorders and
    Patient Handling, Sue M. Hignett, Michael J. Fray, and Mary Matz

    Technology
    Human Factors and Ergonomics of Health Information Technology Implementation, Ben-Tzion Karsh, Richard J. Holden, and Calvin K. L. Or
    Human–Computer Interaction Design in Health Care, Frank A. Drews and Heidi S. Kramer
    Trust in Health Technologies, Enid Montague and John D. Lee
    Human Factors in Telemedicine, Peter Hoonakker
    Using Health IT to Improve Health Care and Patient Safety, James M. Walker

    Human Error
    Human Error in Health Care, Frank A. Drews
    Medical Failure Taxonomies, Bruce R. Thomadsen
    Human Error Reduction Strategies in Health Care, René Amalberti and Sylvain Hourlier
    Communicating about Unexpected Outcomes, Adverse Events, and Errors, James W. Pichert, Gerald B. Hickson, Anna Pinto, and Charles Vincent
    Human Factors Engineering of Health Care Reporting Systems, Christopher W. Johnson
    Error Recovery in Health Care, Tosha B. Wetterneck

    Human Factors and Ergonomics Methodologies
    Cognitive Work Analysis in Health Care, Michelle L. Rogers, Emily S. Patterson, and Marta L. Render
    Human Factors Risk Management for Medical Products, Edmond W. Israelski and William H. Muto
    Human Factors Analysis of Workflow in Health Information Technology Implementation, Pascale Carayon, Randi Cartmill, Peter Hoonakker, Ann Schoofs Hundt, Ben-Tzion Karsh, Daniel Krueger, Molly L. Snellman, Teresa N. Thuemling, and Tosha B. Wetterneck
    Video Analysis: An Approach for Use in Health Care, Colin F. Mackenzie and Yan Xiao
    Usability Evaluation in Health Care, John Gosbee and Laura Lin Gosbee
    Medical Simulation, Mark W. Scerbo and Brittany L. Anderson
    Simulation-Based Training for Teams in Health Care: Designing Scenarios, Measuring Performance, and Providing Feedback, Michael A. Rosen, Eduardo Salas, Scott I. Tannenbaum, Peter J. Pronovost, and Heidi B. King

    Human Factors and Ergonomics Interventions
    Ergonomics Programs and Effective Implementation, Michael J. Smith
    Work Organization Interventions in Health Care, Kari Lindström, Gustaf Molander, and Jürgen Glaser
    Team Training for Patient Safety, Eduardo Salas, Sallie J. Weaver, Michael A. Rosen, and Megan E. Gregory
    Human Factors Considerations in Health IT Design and Development, Marie-Catherine Beuscart-Zéphir, Sylvia Pelayo, Elizabeth Borycki, and Andre Kushniruk
    Human Factors and Ergonomics in Patient Safety Management, Tommaso Bellandi, Sara Albolino, Riccardo Tartaglia, and Sebastiano Bagnara

    Specific Applications
    Human Factors and Ergonomics in Intensive Care Units, Ayse P. Gurses, Bradford D. Winters, Priyadarshini R. Pennathur, Pascale Carayon, and Peter J. Pronovost
    Human Factors and Ergonomics in the Emergency Department, Shawna J. Perry, Robert L. Wears, and Rollin J. Fairbanks
    Human Factors and Ergonomics in Pediatrics, Matthew C. Scanlon and Paul Bauer
    Human Factors and Ergonomics in Home Care, Teresa Zayas-Cabán and Rupa S. Valdez
    Human Factors and Ergonomics in Primary Care, Tosha B. Wetterneck, Jamie A. Lapin, Ben-Tzion Karsh, and John W. Beasley
    In Search of Surgical Excellence: A Work Systems Approach, Douglas A. Wiegmann, Sacha Duff, and Renaldo Blocker
    Human Factors and Ergonomics in Medication Safety, Elizabeth Allan Flynn
    Human Factors and Ergonomics in Infection Prevention, Carla J. Alvarado
    Human Factors in Anesthesiology, Matthew B. Weinger
    Index

    Biography

    Pascale Carayon

    "The premise of the book is very timely and appropriate. The epidemic of medical errors has finally been well established and well publicized. Future efforts need to be devoted to improving healthcare, and this handbook covers salient points. There is an impressive array of contributors handling a broad spectrum of topics. The list of topics is extensive without any major deficiencies. This volume should make a substantial contribution to the field."
    - Harvey Murff, M.D., M.P.H.,                                                                                       Center for Health Services Research, Vanderbilt University

    "The key feature is that it is comprehensive. The volume may be thick, but it can be one-step shopping for those who would want to find information for human factors related to patient safety and quality. I am not aware of any other sources that come close to this goal."
    - Yan Xiao, Ph.D.,                                                                                                        Patient Safety Scientist and Human Factors Engineer, University of Maryland