1st Edition

Human Reliability, Error, and Human Factors in Engineering Maintenance with Reference to Aviation and Power Generation

By B.S. Dhillon Copyright 2009
    200 Pages 34 B/W Illustrations
    by CRC Press

    Of the billions of dollars spent on plant management and operation annually, an estimated 80% of the total amount is spent to rectify the chronic failure of systems, machines, and humans. Although information on human reliability, error, and human factors in engineering maintenance is scattered throughout journals and proceedings, no single resource covers all of these topics within a maintenance safety framework. Consulting different and diverse sources can not only make finding information laborious and time consuming, but also cause delays on the job.

    Human Reliability, Error, and Human Factors in Engineering Maintenance with Reference to Aviation and Power Generation provides engineers a tool for meeting the increasing problem of human error. Drawing on a myriad of sources, the book provides quick and easy access to information that can then be immediately applied to actual problems in the field. It includes examples and their solutions to illustrate engineering safety management at work and gives readers a view of the intensity of developments in the area.

    The author’s clear, concise, user-friendly style breaks the information down into understandable and applicable concepts. This book not only provides up-to-date coverage of the on-going efforts in human reliability, error, and human factors in engineering maintenance, but also covers useful developments in the general areas of human factors, reliability, and error. This information can then be translated into increased maintenance safety that has a positive impact on the bottom line.

    Introduction

    Background

    History

    Human Reliability, Error, and Human Factors in Engineering Maintenance Related Facts and Figures

    Terms and Definitions

    Useful Information on Human Reliability, Error, and Human Factors in Engineering Maintenance

    Scope of the Book

    Problems

    References

    Basic Mathematical Concepts

    Introduction

    Boolean Algebra Laws and Probability Properties

    Useful Definitions

    Probability Distributions

    Solving First-Order Differential Equations Using Laplace Transforms

    Problems

    References

    Introductory Human Factors, Reliability, and Error Concepts

    Introduction

    Human Factors Objectives and Man-Machine System Types and Comparisons

    Human Sensory Capacities and Typical Human Behaviors and Their Corresponding Design Considerations

    Human Factors–Related Formulas

    Useful Human Factors Guidelines and Data Collection Sources

    Human Performance Effectiveness and Operator Stress Characteristics

    Occupational Stressors and General Stress Factors

    Human Performance Reliability and Correctability Functions

    Human Error Occurrence Reasons, Consequences, Ways, and Classifications

    Human Reliability and Error Data Collection Sources and Quantitative Data

    Problems

    References

    Methods for Performing Human Reliability and Error Analysis in Engineering Maintenance

    Introduction

    Failure Modes and Effect Analysis (FMEA)

    Man-Machine Systems Analysis

    Root Cause Analysis (RCA)

    Error-Cause Removal Program (ECRP)

    Cause-and-Effect Diagram (CAED)

    Probability Tree Method

    Fault Tree Analysis (FTA)

    Markov Method

    Problems

    References

    Human Error in Maintenance

    Introduction

    Facts, Figures, and Examples

    Occurrence of Maintenance Error in Equipment Life Cycle and Elements of a Maintenance Person’s Time

    Maintenance Environment and Causes for the Occurrence of Maintenance Error

    Types of Maintenance Errors and Typical Maintenance Errors

    Common Maintainability Design Errors and Useful Design Improvement Guidelines to Reduce Equipment Maintenance Errors

    Maintenance Work Instructions

    Maintenance Error Analysis Methods

    Problems

    References

    Human Factors in Aviation Maintenance

    Introduction

    The Need for Human Factors in Aviation Maintenance and How Human Factors Impact Aircraft Engineering and Maintenance

    Human Factors Challenges in Aviation Maintenance

    Practical Human Factors Guide for the Aviation Maintenance Environment

    Integrated Maintenance Human Factors Management System (IMMS)

    Aviation Maintenance Human Factors Training Program and Human Factors Training Areas for Aviation Maintenance Personnel

    Common Human Factors–Related Aviation Maintenance Problems

    Problems

    References

    Human Factors in Power Plant Maintenance

    Introduction

    Human Factors Engineering Maintenance-Related Deficiencies in Power Plant Systems

    Desirable Human Factors Engineering Maintenance-Related

    Attributes of Well-Designed Systems in Power Generation

    Power Generation Plant Performance Goals That Drive Decisions about Human Factors

    Study of Human Factors in Power Plants

    Human Factors Approaches for Assessing and Improving Power Plant Maintainability

    Benefits of Human Factors Engineering Applications in Power Generation

    Problems

    References

    Human Error in Aviation Maintenance

    Introduction

    Facts, Figures, and Examples

    Human Error Occurrence Causes in Aviation Maintenance and Major Categories of Human Errors in Aviation Maintenance and Inspection Tasks

    Types of Human Error in Aircraft Maintenance and Their Occurrence Frequency

    Common Human Errors in Aircraft Maintenance Activities

    Aircraft Maintenance Error Analysis Methods

    Maintenance Error Decision Aid (MEDA)

    Useful Guidelines for Reducing Human Error in Aircraft Maintenance Activities

    Human Error in Aviation Maintenance Case Studies

    Problems

    References

    Human Error in Power Plant Maintenance

    Introduction

    Facts and Figures

    Causes of Human Error in Power Plant Maintenance

    Maintenance Tasks Most Susceptible to Human Error in Power Generation

    Methods for Performing Maintenance Error Analysis in Power Generation

    Steps for Improving Maintenance Procedures in Power Generation and Useful Guidelines for Human Error Reduction and Prevention in Power Generation Maintenance

    Problems

    References

    Safety in Engineering Maintenance

    Introduction

    Facts, Figures, and Examples

    Maintenance Safety Problem Causes and Factors Responsible for Dubious Safety Reputation in Maintenance Activity

    Factors Influencing Safety Behavior and Safety Culture in Maintenance Personnel

    Good Safety-Related Practices During Maintenance Work and Maintenance-Related Safety Measures Concerning Machinery

    Maintenance Safety–Related Questions for Engineering Equipment Manufacturers

    Guidelines for Engineering Equipment Designers to Improve Safety in Maintenance

    Mathematical Models

    Problems

    References

    Mathematical Models for Performing Human Reliability and Error Analysis in Engineering Maintenance

    Introduction

    Models for Predicting Maintenance Personnel Reliability in Normal and Fluctuating Environment

    Models for Performing Single Systems Maintenance Error Analysis

    Models for Performing Redundant Systems Maintenance Error Analysis

    Problems

    References

    Appendix Bibliography: Literature on Human Reliability, Error, and Human Factors in Engineering Maintenance

    Index

    Biography

    B.S. Dhillon