1st Edition

Performance Measurement for World Class Manufacturing A Model for American Companies

By Brian H. Maskell Copyright 1991
    432 Pages
    by Productivity Press

    If your company is adopting world class manufacturing techniques, you'll need new methods of performance measurement to control production variables. In practical terms, this book describes the new methods of performance measurement and how they are used in a changing environment. For manufacturing managers, as well as cost accountants, it provides the theoretical foundation for these innovative methods and is supported by extensive practical examples.

    xi Foreword
    xv Preface
    xix List of Illustrations

    Chapter One: World Class Manufacturing and the Need for New Performance Measures
    Chapter Two: Characteristics of the New Performance Measures
    Chapter Three: Shortcomings of Traditional Management Accounting
    Chapter Four: Measurement of Delivery Performance and Customer Service
    Chapter Five: Measurement of Process Time
    Chapter Six: Measurement of Production Flexibility
    Chapter Seven: Measurement of Quality Performance
    Chapter Eight: Financial Measures
    Chapter Nine: Measuring Social Issues
    Chapter Ten: Establishing Performance Targets
    Chapter Eleven: Producting the New Performance Measures
    Chapter Twelve: Alternative Cost and Management Accounting Techniques

    References
    About the Author
    Index

    Biography

    Brian H. Maskell

    "Offers managers a broad choice of practical measurement tools that can be employed successfully in many organizations."

    RJ. Cahalane, Manager, Plant Engineering, The Goodyear Tire & Rubber Co. 06/01/04