This book describes conflicts inside four organizations: a corporation, a hospital unit, a training institute, and a school. It explains what solutions were recommended and stresses the importance of communication to create good working conditions in the organizations.

    Foreword by Paul Watzlawick -- Preface by Mara Selvini Palazzoli -- PART ONE -- CONCRETE EXPERIENCES -- I. A Psychologist in Industry -- 2. A Psychologist in a Research Center -- 3. Two Psychologists in a Pediatrics Ward -- 4. A Team of Educational Psychologists in a Suburban School District -- PART TWO -- THEORETICAL REFLECTIONS AND PRACTICAL SUGGESTIONS -- 5. The Organization Plays a Game of Its Own -- 6. The Psychologist Must Consider His Own Role -- 7. The Psychologist and the Problem of Hierarchic Levels -- 8. Denied Coalitions -- PART THREE -- TOW ARDS THE CONCEPT OF ORGANIZED COMPLEXITY -- 9. lnteractional Complexity and Communication -- Notes -- Bibliography -- Index.

    Biography

    Mara Selvini Palazzoli is recognized worldwide as an authority on family systems and family therapy, and is widely published in the United States in such journals as Family Process and the Journal of Marital and Family Therapy. The other contributors, all of them psychologists, are members of a group formed in 1972 specifically to study behavior in large organizations, which led to the writing of this book.