1st Edition
Outsourcing and Human Resource Management An International Survey
Outsourcing is an increasingly popular strategy deployed by a variety of institutions, including banks, multinational companies and small and medium-sized enterprises (SMEs).
The book assesses the problems and solutions for those attempting to outsource through an analysis of human resource management, insourcing, lifecycles of the project, insurance requirements, operational management and recruitment within the context of the financial services industry, automotive and IT industries of Japan, North and South Korea, South Africa, Mexico, Eastern Europe, China and India.
Including detailed comparative case studies, this book:
- considers how outsourcing can best be made to work
- explores the human side of outsourcing
- offers practical advice for improving organizational relationships and performance
- looks at important practices such as insourcing
- provides much needed analysis of the risk and insurance issues involved in outsourcing.
1. Overview Ruth Taplin 2. Making outsourcing work – from service level agreement to partnership Ivan C. Schouker 3. The human side of outsourcing Stephanie Morgan 4. The outsourcing life-cycle Stephanie Morgan 5. Insourcing and human resources Cint Kortmann 6. Risk and insurance considerations in outsourcing banking and related financial services Oliver Prior 7. The Japanese automotive sector Garel Rhys 8. Chinese / British automotive sector Ian Pogson 9. South Korean outsourcing IT off-shoring Hyun Jeong Kim & Wonchang Hur 10. Polish outsourcing: a case of Eastern European outsourcing Alozjy Nowak
Biography
Ruth Taplin is Director of the Centre for Japanese and East Asian Studies, London, which won Exporter of the Year in Partnership in Trading/Pathfinder for the UK in 2000. She received her doctorate from the London School of Economics and is the author/editor of 14 books and over 200 articles. She has been Editor of the Journal of Interdisciplinary Economics for 12 years. Currently she is a Research Fellow at Birkbeck College, University of London, the University of Leicester and a number of universities globally. She is Visiting Professor at the School of International Business and Management, University of Warsaw, Poland, and was a Visiting Fellow at the University of Mumbai Economics Department in January 2007.
