Business & Management

Supply Chain Management / Logistics

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Inventory and Production Management in Supply Chains, Fourth Edition

Edward A. Silver, David F. Pyke, Douglas J. Thomas
January 27, 2017

Authored by a team of experts, the new edition of this bestseller presents practical techniques for managing inventory and production throughout supply chains. It covers the current context of inventory and production management, replenishment systems for managing individual inventories within a...

The Fundamentals of Quality Assurance in the Textile Industry

Stanley Bernard Brahams
November 09, 2016

The role of quality assurance is to ensure that once a specification has been agreed, every product and every production run meets that standard. The Fundamentals of Quality Assurance in the Textile Industry describes how quality professionals in the apparel industry coordinating with overseas...

Excellence in Managing Worldwide Customer Relationships

Thomas A. Cook
November 08, 2016

Every company is recognizing the critical importance of protecting its customer base by raising the bar of its customer service prowess. This book will first look at the obstacles in customer service management and provide a 10-step process for developing a best-practices approach that offers the...

Global Lean: Seeing the New Waste Rooted in Communication, Distance, and Culture

Samuel Yankelevitch
October 25, 2016

Just because a problem is invisible doesn’t mean it’s not affecting your operation. While communication, distance, and culture are often ignored as real threats to your results, these unnoticed forces are negatively affecting companies that operate internationally. Globalization has amplified a...

Growing and Managing Foreign Purchasing

Thomas A. Cook
August 23, 2016

This book compares the basic skillset of domestic purchasing to that of global purchasing. It provides a very detailed blueprint and best practices guide for avoiding costly mistakes and improving purchasing effectiveness. It also details supply chain globalization impacts on freight, logistics,...

Multiple Criteria Decision Making in Supply Chain Management

A. Ravi Ravindran
May 24, 2016

Supply chain management decisions are made under the conflicting criteria of maximizing profit and customer responsiveness while minimizing supply chain risk. Multiple Criteria Decision Making in Supply Chain Management provides a comprehensive overview of multi-criteria optimization models and...

Facilities Design, Fourth Edition

Sunderesh S. Heragu
May 24, 2016

Now in Its Fourth Edition: Your Guide to Successful Facility Design Overcome design and planning problems using the fourth edition of Facilities Design. Dedicated to the proper design, layout, and location of facilities, this definitive guide outlines the main design and operational problems that...

A Practical Introduction to Supply Chain

David Pheasey
May 23, 2016

In many businesses, supply chain people are trapped in reactive roles where they source, contract, purchase, receive, warehouse, and ship as a service. However, in some businesses suppliers contribute to improvement programs, technology, funding, marketing, logistics, and engineering expertise....

Service Supply Chain Systems: A Systems Engineering Approach

Tsan-Ming Choi
April 14, 2016

Supply chain management is a well-developed area. The traditional supply chains are dynamic systems which include the forward and reverse flows of physical products and the related information and fund. However, a service supply chain is different because the real "product" may take the form of a "...

Knowledge, Service, Tourism & Hospitality: Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2015 (SERVE 2015), Bandung, Indonesia, 1-2 August 2015

Ford Lumban Gaol, Fonny Hutagalung, Abd Razak Zakaria, Zuwati Binti Hasim
April 05, 2016

This proceedings volume contains papers presented at the 2015 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2015), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and...

Integral Logistics Management: Operations and Supply Chain Management Within and Across Companies, Fifth Edition

Paul Schönsleben
March 28, 2016

Simplified theories, magic formulas, and popular catchwords will only take you so far when dealing with real-world logistics, operations, and supply chain management scenarios. The complex reality of day-to-day operations in organizations within industry and the service sector demands highly...

Manufacturing Productivity in China

Li Zheng, Simin Huang, Zhihai Zhang
December 01, 2015

Chinese manufacturing industries continue to impact the world economy. It is important to understand what is happening in China and the uniqueness of Chinese manufacturing industries. Manufacturing Productivity in China brings together a group of authors from academia and industry to give an...

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