Business & Management

Quality & Six Sigma

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Crisis in Higher Education: A Customer-Focused, Resource Management Resolution

Mark A. Vonderembse
October 19, 2017

While many students, parents, educators, and organizations who hire their graduates hold US universities in high regard, the cost of higher education has risen much faster than the rate of inflation. High costs, in turn, have severely limited access to higher education for large portions of the US...

Quality Management in Construction Projects, Second Edition

Abdul Razzak Rumane
October 13, 2017

The first edition published in 2010. The response was encouraging and many people appreciated a book that was dedicated to quality management in construction projects. Since it published, ISO 9000: 2008 has been revised and ISO 9000: 2015 has published. The new edition will focus on risk-based...

Transforming Organizations: One Process at a Time

Kathryn A. LeRoy
October 02, 2017

This book offers leaders an approach to systemically affect change and create cultures of excellence where staff work together to change the way they view their work. Based on well-known quality concepts, readers will discover the essential concepts and actions that have the power to transform...

The Intersection of Change Management and Lean Six Sigma: The Basics for Black Belts and Change Agents

Randy K. Kesterson
September 05, 2017

"Randy has crafted an invaluable book, no matter where you are in the journey of organizational change management. A must-have guide you will refer to again and again." – Marshall Goldsmith, author of the #1 New York Times bestseller, Triggers.   "Randy Kesterson recognizes that much of the energy...

Laser-Based Additive Manufacturing of Metal Parts: Modeling, Optimization, and Control of Mechanical Properties

Linkan Bian, Nima Shamsaei, John Usher
August 16, 2017

Laser-Based Additive Manufacturing (LBAM) technologies, hailed by some as the "third industrial revolution," can increase product performance, while reducing time-to-market and manufacturing costs. This book is a comprehensive look at new technologies in LBAM of metal parts, covering topics such as...

Problem Solving for New Engineers: What Every Engineering Manager Wants You to Know

Melisa Buie
July 24, 2017

This book brings a fresh new approach to practical problem solving in engineering, covering the critical concepts and ideas that engineers must understand to solve engineering problems. Problem Solving for New Engineers: What Every Engineering Manager Wants You to Know provides strategy and tools...

Lean Culture for the Construction Industry: Building Responsible and Committed Project Teams, Second Edition

Gary Santorella
June 06, 2017

Many of the struggles that we are currently experiencing when attempting to implement Lean in the construction environment are the direct result of applying Lean tools out of proper context. Understanding Lean as an overall operating system will help to avert this all too common pitfall. An...

Quality Management: Theory and Application

Peter D. Mauch
May 24, 2017

In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it. Ultimately, the practice of quality strayed from being a business practice to become...

How to Engage, Involve, and Motivate Employees: Building a Culture of Lean Leadership and Two-Way Communication

Janis Allen, Michael McCarthy
April 04, 2017

This book, which takes the employees' perspective, illustrates what works and what doesn't work to engage, involve, and motivate a workforce. Through examples, it shows how the "engage" methodology links to the Lean Process. While focusing on the softer/"people" part of Lean, it maximizes the value...

Quality Management for Organizations Using Lean Six Sigma Techniques

Erick Jones
March 31, 2017

The next step in the evolution of the organizational quality field, Lean Six Sigma (LSS) has come of age. However, many challenges to using LSS in lieu of, in conjunction with, or integrated with other quality initiatives remain. An update on the current focus of quality management, Quality...

Continuous Improvement, Probability, and Statistics: Using Creative Hands-On Techniques

William Hooper
March 23, 2017

What happens when the sport of Juggling meets a Statistical Process Control class? This book shows a creative approach to teaching data analysis for continuous improvement. Using step by step instructions, including over 65 photos and 40 graphs, traditional continuous improvement topics (design of...

ISO 9001: 2015 - A Complete Guide to Quality Management Systems

Itay Abuhav
February 07, 2017

What is risk based thinking? Do you know how to address risks and opportunities? Did you ever analyzed risks? Are you sure it is that what the ISO 9001 expects? What do you really know about knowledge management? Can you identify the types of knowledge in your organization? How do you maintain...

Conferences

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