Business & Management

Quality & Six Sigma

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Affordability: Integrating Value, Customer, and Cost for Continuous Improvement

Paul Walter Odomirok, Sr.
December 01, 2016

Affordability is a new concept that allows the implementation of Continuous Improvement for any organization. It encapsulates contemporary methods that improve product and service profitability, increases market share, value, speed, quality and capability, and cuts down on cost. This new method...

The Fundamentals of Quality Assurance in the Textile Industry

Stanley Bernard Brahams
November 09, 2016

The role of quality assurance is to ensure that once a specification has been agreed, every product and every production run meets that standard. The Fundamentals of Quality Assurance in the Textile Industry describes how quality professionals in the apparel industry coordinating with overseas...

Quality, Involvement, Flow: The Systemic Organization

Domenico Lepore, Angela Montgomery, Giovanni Siepe
August 18, 2016

Current organizations underperform due to silo thinking. Artificial barriers frustrate efforts and perpetuate an organizational model no longer adequate for the complexity of the current business world. Leaders and managers must acquire a whole-system perspective for their organizations to be...

Business Excellence: Exceeding Your Customers' Expectations Each Time, All the Time

Suresh Patel
August 01, 2016

An organization seeking to sustain and continually improve its competitive performance over many years must have a strategy – a Business Excellence Strategy.This book guides and illustrates the strategic journey to excellence, from major initiatives through everyday improvement programs, and helps...

RSM Simplified: Optimizing Processes Using Response Surface Methods for Design of Experiments, Second Edition

Mark J. Anderson, Patrick J. Whitcomb
July 25, 2016

Anderson and Whitcomb pick up where they left off in DOE Simplified with RSM Simplified -- a practical tool for design of experiments that anyone with a minimum of technical training can understand and appreciate. Their approach is simple and fun for those who desire knowledge on response surface...

The "Grow or Die" Ultimatum: Creating Value Through Acquisition and Blended, Long-Term Improvement Formulas

Daniel Borris
July 14, 2016

Mergers and acquisitions require diligent planning and are extremely hard work -- you can’t get better just by getting bigger! Businesses must run effectively before they are expanded through acquisition. Using a compelling story format featuring a cast of characters, The "Grow or Die" Ultimatum:...

The Tactical Guide to Six Sigma Implementation

Suresh Patel
May 24, 2016

Books in the Quality and Business Excellence series can help readers enhance customer value and satisfaction by integrating the customer’s voice into design, manufacturing, supply chain, and field processes. Although there are many Six Sigma books on the market, few clarify the essential aspects of...

Lean Six Sigma for Small and Medium Sized Enterprises: A Practical Guide

Jiju Antony, S. Vinodh, E. V. Gijo
May 19, 2016

It is no secret that Lean Six Sigma (LSS) is not as popular with small and medium-sized enterprises (SMEs) as it is with larger ones. However, many SMEs are suppliers to larger entities who are pushing for superior quality and world-class process efficiencies from suppliers.Lean Six Sigma for Small...

The Basics of Process Improvement

Tristan Boutros, Jennifer Cardella
May 02, 2016

Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in...

Mastering the Five Tiers of Audit Competency: The Essence of Effective Auditing

Ann Butera
May 02, 2016

Risk-based operational audits and performance audits require a broad array of competencies. This book provides auditors and risk professionals with the understanding required to improve results during risk-based audits.Mastering the Five Tiers of Audit Competency: The Essence of Effective Auditing...

The Global Quality Management System: Improvement Through Systems Thinking

Suresh Patel
February 24, 2016

The Global Quality Management System: Improvement Through Systems Thinking shows you how to understand and implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the...

A Six Sigma Approach to Sustainability: Continual Improvement for Social Responsibility

Holly A. Duckworth, Andrea Hoffmeier
February 19, 2016

In an age when most business plans extend only to the next quarterly reporting period, the authors of this book propose an audaciously longer view of future planning. Reaching beyond the modern five or ten-year strategic plan, the authors take a cue from Kongo Gumi, a Japanese construction company...

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