Business & Management

Quality & Six Sigma

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Robust Quality: Powerful Integration of Data Science and Process Engineering

Rajesh Jugulum
August 08, 2018

After realizing the importance of data, organizations have begun to view data as a critical asset, being equally important as other assets such as people, capital, raw materials, and facilities. In order to ensure data are fit for the purpose, there is a need to have high quality levels of data....

Excellence Beyond Compliance: Establishing a Medical Device Quality System

William I. White
May 24, 2018

Many companies limp along from day-to-day treating the quality side of the business as a necessary evil, and doing only what is minimally necessary for compliance to regulations. This kind of approach to compliance almost always results in inefficiencies and sometimes can result in a curious kind...

Sustaining a Culture of Process Control and Continuous Improvement: The Roadmap for Efficiency and Operational Excellence

Philip J. Gisi
May 10, 2018

This comprehensive book presents a methodology for continuous process improvement in a structured, logical, and easily understandable framework based on industry accepted tools, techniques, and practices. It begins by explaining the conditions necessary for establishing a stable and capable process...

Lean System Management for Leaders: A New Performance Management Toolset

Richard E. Mallory
April 23, 2018

The concepts of quality management have been progressively interpreted and stylized by various practitioners over time, particularly through specific successful applications of its use. Its current predominant application has been narrowed even more through the focused practice of Lean Six Sigma....

Formulation Simplified: Finding the Sweet Spot through Design and Analysis of Experiments with Mixtures

Mark J. Anderson, Patrick J. Whitcomb, Martin A. Bezener
April 20, 2018

Many chemists – especially those most brilliant in their field – fail to appreciate the power of planned experimentation. They dislike the mathematical aspects of statistical analysis. In addition, these otherwise very capable chemists also dismissed predictive models based only on empirical data....

Visible Knowledge for Flawless Design: The Secret Behind Lean Product Development

Allen C. Ward, Dantar P. Oosterwal, Durward K. Sobek II
April 17, 2018

Visible knowledge is a tool nearly lost in the West, but it has been used to great effect by Toyota in its 50-year march from noncompetitiveness to its current status as the second largest automobile company in the world. It is key for the 50% growth in market share Toyota plans for this decade...

Quality Standards for Highly Effective Government, Second Edition

Richard E. Mallory
April 11, 2018

Quality Standards for Highly Effective Government, Second Edition establishes a "new normal" in government that will ultimately reinvent the practice of democratic government. The principal catalyst for this change will be the adoption of auditable quality standards within every government...

Project Management for Performance Improvement Teams

William S. Ruggles, H. James Harrington
March 12, 2018

Project Management for Performance Improvement Teams (or, PM4PITs, for short) provides practical guidance based on innovative concepts for project teams -- especially Performance Improvement Teams (PITs)—and their Project Managers on how to successfully complete individual projects and programs...

Innovative Change Management (ICM): Preparing Your Organization for the New Innovative Culture

H. James Harrington
March 12, 2018

Innovative Change Management (ICM) represents the accumulated wisdom and knowledge of one of the world’s foremost performance improvement specialists. It includes a clear and thorough explanation of the necessary critical tools for creating a system that results in a much higher percentage of your...

Ready? Set? Engage!: A Field Guide for Employees to Create Their Own Culture of Participation and Implement Innovative Ideas

Michael McCarthy, Janis Allen
December 05, 2017

All employees want themselves and their colleagues to be better engaged at work, but most just can’t get past the talking stage to actually developing an effective plan. This book is a step-by-step "how-to" guide for those who develop and complete projects – not just supervisors and continuous...

Crisis in Higher Education: A Customer-Focused, Resource Management Resolution

Mark A. Vonderembse
October 19, 2017

While many students, parents, educators, and organizations who hire their graduates hold US universities in high regard, the cost of higher education has risen much faster than the rate of inflation. High costs, in turn, have severely limited access to higher education for large portions of the US...

Quality Management in Construction Projects

Abdul Razzak Rumane
October 13, 2017

The first edition published in 2010. The response was encouraging and many people appreciated a book that was dedicated to quality management in construction projects. Since it published, ISO 9000: 2008 has been revised and ISO 9000: 2015 has published. The new edition will focus on risk-based...

Conferences

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