Business & Management

Leadership - Strategy

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Value Stream Mapping for the Process Industries: Creating a Roadmap for Lean Transformation

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Peter L. King, Jennifer S. King
April 24, 2015

Providing a framework that highlights waste and its negative effects on process performance, value stream maps (VSMs) are essential components for successful Lean initiatives. While the conventional VSM format has the basic structure to effectively describe process operations, it must be adapted and...

Hearing the Voice of the Shingo Principles: Creating Sustainable Cultures of Enterprise Excellence

Robert Derald Miller
June 18, 2018

For more than 50 years, organizations of all types have struggled to achieve lasting benefits from the many tools and programs associated with various continuous-improvement initiatives. In fact, the notion of "continuous" improvement is largely a misnomer -- for many organizations, continuous...

Excellence Beyond Compliance: Establishing a Medical Device Quality System

William I. White
May 24, 2018

Many companies limp along from day-to-day treating the quality side of the business as a necessary evil, and doing only what is minimally necessary for compliance to regulations. This kind of approach to compliance almost always results in inefficiencies and sometimes can result in a curious kind...

Sustaining a Culture of Process Control and Continuous Improvement: The Roadmap for Efficiency and Operational Excellence

Philip J. Gisi
May 10, 2018

This comprehensive book presents a methodology for continuous process improvement in a structured, logical, and easily understandable framework based on industry accepted tools, techniques, and practices. It begins by explaining the conditions necessary for establishing a stable and capable process...

Lean System Management for Leaders: A New Performance Management Toolset

Richard E. Mallory
April 23, 2018

The concepts of quality management have been progressively interpreted and stylized by various practitioners over time, particularly through specific successful applications of its use. Its current predominant application has been narrowed even more through the focused practice of Lean Six Sigma....

Visible Knowledge for Flawless Design: The Secret Behind Lean Product Development

Allen C. Ward, Dantar P. Oosterwal, Durward K. Sobek II
April 17, 2018

Visible knowledge is a tool nearly lost in the West, but it has been used to great effect by Toyota in its 50-year march from noncompetitiveness to its current status as the second largest automobile company in the world. It is key for the 50% growth in market share Toyota plans for this decade...

Quality Standards for Highly Effective Government, Second Edition

Richard E. Mallory
April 11, 2018

Quality Standards for Highly Effective Government, Second Edition establishes a "new normal" in government that will ultimately reinvent the practice of democratic government. The principal catalyst for this change will be the adoption of auditable quality standards within every government...

Strategic Excellence in the Architecture, Engineering, and Construction Industries: How AEC Firms Can Develop and Execute Strategy Using Lean Six Sigma

Gerhard Plenert, Joshua Plenert
March 26, 2018

Strategic Excellence in the Architecture, Engineering, and Construction Industries is a process of applied strategic thinking designed to develop a strategy empowered with the agility to adapt to changing circumstances and to drive a high performing culture of ideal behaviors. It is infused with...

Project Management for Performance Improvement Teams

William S. Ruggles, H. James Harrington
March 12, 2018

Project Management for Performance Improvement Teams (or, PM4PITs, for short) provides practical guidance based on innovative concepts for project teams -- especially Performance Improvement Teams (PITs)—and their Project Managers on how to successfully complete individual projects and programs...

Innovative Change Management (ICM): Preparing Your Organization for the New Innovative Culture

H. James Harrington
March 12, 2018

Innovative Change Management (ICM) represents the accumulated wisdom and knowledge of one of the world’s foremost performance improvement specialists. It includes a clear and thorough explanation of the necessary critical tools for creating a system that results in a much higher percentage of your...

Structured for Success: What Leaders Need to Know to Build and Sustain Effective Organizations

J. Chris White
March 02, 2018

Leadership is not just about reading data points and asserting corresponding action points; it is about designing an organizational structure and culture that directly generates desired performance results. Part of that involves understanding internal controls (such as motivation) versus external...

Manufacturing Cost Policy Deployment (MCPD) Transformation: Uncovering Hidden Reserves of Profitability

Alin Posteuca
February 20, 2018

Achieving a long-term acceptable level of manufacturing profitability through productivity requires the total commitment of management teams and all staff in any manufacturing company and beyond. Awareness and continuous improvement of manufacturing costs behind losses and waste is the core goal...

New Giants Rising: How Leaders Can Help People and Companies Grow During the Followership Crisis

Paul D. Fisher
February 16, 2018

The greatest concern for all Americans today - leaders and followers alike – is how their prosperity seems to depend on a shrinking foundation of technology-only growth. And the onset of artificial intelligence only threatens to marginalize people even more with job loss and increasing isolation...

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