Business & Management

Lean Methods & Implementation

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Lean – Let’s Get It Right!: How to Build a Culture of Continuous Improvement

1st Edition

David Rizzardo
January 23, 2020

Lean – Let’s Get It Right!: How to Build a Culture of Continuous Improvement (978-0-367-42991-1, 340939) Shelving Guide: Business & Management / Lean Management This book addresses the root causes of why a majority of Lean transformations have not met expectations. More importantly, it...

Creatively Lean: How to Get Out of Your Own Way and Drive Innovation Throughout Your Organization

1st Edition

Bella Englebach
December 17, 2019

You know your organization needs creativity. Your improvement program is effective, but you’re not making the real breakthroughs you were anticipating. Your employees struggle to create innovative change, while you struggle with how to help them. Your lean advisors talk about a "different way of...

A Magnificent Journey to Excellence: Sixteen Years of Six Sigma at Cummins Inc.

1st Edition

George K. Strodtbeck III, Mohan V. Tatikonda PhD
December 10, 2019

This book presents a model of organization transformation success. The model framework comprises a series of S-Curves (maturity curves) of planning and execution activities phased over time. The model is illustrated through description and analysis of an actual, two-decade, highly successful,...

The Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the “No Wait” Department, Second Edition

2nd Edition

Jody Crane, MD, MBA, Chuck Noon, PhD
December 09, 2019

This revised and updated book explores the academics behind managing the complex service environment that is the Emergency Department (ED) by combining applied management science and practical experiences to create a model of how to improve operations. This book offers a presentation of Lean tools...

The Secret to Maximizing Profitability: A Business Novel on How to Successfully Combine The Theory of Constraints, Lean, and Six Sigma to Drive Profit Margins to New Levels

1st Edition

Bob Sproull
December 09, 2019

This book fully details, as the title suggests, the real secret to maximizing an organization's profitability. While many companies have implemented improvement initiatives such as Six Sigma and Lean Manufacturing, there is a missing link which, when discovered and implemented, will take these same...

Sustainable Development, Leadership, and Innovations

1st Edition

Dalia Streimikiene, Asta Mikalauskiene, Remigijus Ciegis
December 05, 2019

This book deals with the main challenges of sustainable development and the role of sustainable business and corporate social responsibility in implementing these challenges through sustainable leadership and innovations. It includes the economic, social, and environmental dimensions of...

Continuous Improvement in Higher Education: How to Begin Your Institution’s Lean Journey

1st Edition

Bonnie Slykhuis
November 19, 2019

Is your college or university struggling with how to adapt to budget cuts, changing student needs, technology, or regulatory changes? Do you have a program or staff assigned to help coordinate change efforts? Are you ready to become more proactive in how you react to the changes that affect your...

Strategy-Driven Leadership: The Playbook for Developing Your Next Generation of Leaders

1st Edition

Michael A. Couch, Richard S. Citrin
November 04, 2019

It’s estimated that U.S. companies spend over $14 billion annually on leadership development --Match that number to the abundant and growing research that finds most leadership development to be ineffective, and the conclusion is a phenomenal amount of waste. The remedy for this situation is to...

Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships

1st Edition

Daniel Lafrenière
November 01, 2019

If you don’t offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could simply offer an "OK" experience and get away with it. In today’s hypercompetitive environment, companies can no longer be just B2C or B2B....

Office Lean: Understanding and Implementing Flow in a Professional and Administrative Environment

1st Edition

Ken Eakin
October 17, 2019

Struggling to apply Lean effectively in your office environment? Office Lean is a book for anyone who wants to apply Lean better in contexts where the work is both intangible and complex. it explains in simple terms, what Lean is -- and what Lean isn’t -- enabling office professionals to understand...

The Innovation Systems Cycle: Simplifying and Incorporating the Guidelines of the ISO 56002 Standard and Best Practices

1st Edition

H. James Harrington, Frank Voehl
October 08, 2019

Currently, the prime focus for US business plans should not be on the manufacturing process design and delivery processes, but on greatly improving innovation leadership, design engineering capability, and sales and marketing innovation. These three areas have been sadly lacking significant...

Operations Excellence Management System (OEMS): Getting It Right the First Time

1st Edition

Chitram Lutchman, Kevan Lutchman, Ramakrishna Akula, Charles Lyons, Waddah S. Ghanem Al Hashmi
September 30, 2019

Written for users, this book provides a structured approach with processes for implementing OEMS based on the learnings and experiences from companies who have implemented OEMS. The book leverages the knowledge of experienced OEMS personnel to provide a compelling sense of direction for...

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