Business & Management

Hospitality & Tourism Management

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Casino and Gaming Resort Investigations

Derk J. Boss, Alan W. Zajic
January 15, 2017

In a casino, opportunities for theft, fraud, cheating and misconduct are high. Surveillance systems and standing security teams are not enough. Schemes and scams, from both internal and external sources and from elaborate to simple, will be attempted. Casino and Gaming Resort Investigations...

Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry

Salleh Mohd Radzi, Mohd Hafiz Mohd Hanafiah, Norzuwana Sumarjan, Zurinawati Mohi, Didi Sukyadi, Karim Suryadi, Pupung Purnawarman
December 14, 2016

Heritage, Culture and Society contains the papers presented at the 3rd International Hospitality and Tourism Conference (IHTC2016) & 2nd International Seminar on Tourism (ISOT 2016), Bandung, Indonesia, 10—12 October 2016). The book covers 7 themes: i) Hospitality and tourism managementii)...

Management Science in Hospitality and Tourism: Theory, Practice, and Applications

Muzaffer Uysal, Zvi Schwartz, Ercan Sirakaya-Turk
July 06, 2016

Management Science in Hospitality and Tourism is a timely and unique book focusing on management science applications. The first section of the book introduces the concept of management science application in hospitality and tourism and related issues to set the stage for subsequent sections....

The 21st Century Meeting and Event Technologies: Powerful Tools for Better Planning, Marketing, and Evaluation

Seungwon "Shawn" Lee, Dessislava Boshnakova, Joe Goldblatt
July 06, 2016

Here is the first book to specifically and comprehensively address the rapid changes and advances in technology in the planning, management, and marketing of meetings and events. The multigenerational trio of authors, including Joe Goldblatt and two of his former students, Seungwon "Shawn" Lee and...

Human Resource Management in a Hospitality Environment

Jerald Chesser
May 25, 2016

This new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hospitality industry continues to grow every day, bringing new challenges and opportunities. This up-to-date textbook provides the information...

Family and The Great Outdoors

Wayne C. Turner, Ph.D.
December 29, 2015

This book will capture the heart of everyone who ever climbed a tree or gone fishing with their dad. Beyond that, it takes the reader deep into the life of a man whose father showed him how to hunt as well as how to live and how to pass the heritage on to his sons and theirs. Enjoy personal moments...

Poverty Alleviation through Tourism Development: A Comprehensive and Integrated Approach

Robertico Croes, Manuel Rivera
December 24, 2015

The book offers a comprehensive and integrated approach to the topic of tourism development and its contribution to the fight against poverty. Tourism development is credited to be a powerful source of regional development and improvement in developing countries, and the focus of the book is on the...

Chinese Outbound Tourism 2.0

Xiang (Robert) Li
December 15, 2015

Booming Mainland Chinese outbound travel is one of the most exciting phenomena in the world tourism industry’s recent history. From 2000 to 2010, Chinese outbound travel increased at a compounded annual rate of 18.5 percent, and it is forecasted that by 2020 China will generate approximately 100...

A Hotel Manager’s Handbook: 189 Techniques for Achieving Exceptional Guest Satisfaction

Vincent P. Magnini, Carol J. Simon
December 15, 2015

This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most veteran hoteliers can learn and benefit. With this practical, easy-to-use book, there is no need to sift...

Strategic Winery Tourism and Management: Building Competitive Winery Tourism and Winery Management Strategy

Kyuho Lee
November 03, 2015

Strategic Winery Tourism and Management: Building Competitive Winery Tourism and Winery Management Strategy presents cutting-edge knowledge and research related to strategic winery tourism and winery management. It highlights the major theories on strategic winery tourism and winery management and...

Hospitality and Tourism 2015: Proceedings of HTC 2015 (Malacca, Malaysia, 2-3 November 2015)

Salamiah A. Jamal, Salleh Mohd Radzi, Norzuwana Sumarjan, C.T. Chik, Mohd Faeez Saiful Bakhtiar
October 29, 2015

Innovation and Best Practices in Hospitality and Tourism Research contains 71 accepted papers from the Hospitality and Tourism Conference (HTC 2015,  Melaka, Malaysia, 2-3 November, 2015). The book presents the “up-and-coming” paradigms and innovative practices within the hospitality and...

Sustainability, Social Responsibility, and Innovations in the Hospitality Industry

H. G. Parsa, Vijaya (Vi) Narapareddy
April 01, 2015

A reference on sustainability, social responsibility, and green practices in hospitality and tourism, this book presents innovative research methods in sustainability, state-of-the-art research by leading internationally recognized scholars on this topic, providing an excellent source of quality...

Conferences

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