Business & Management

Healthcare Process Improvement

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VA’s Lean Healthcare Transformation: Innovating the Veteran Patient Experience

Kathryn Trauth Taylor, PhD, Robin R. Hemphill, MD, MHP, Heather Woodward-Hagg, PhD
January 05, 2017

This book provides insight into the initial deployment of a Lean Management System across VA, the nation's largest healthcare system. The book presents the origins of VA's Lean Enterprise Transformation (LET) in its 156 medical centers. The authors detail the clinical and administrative outcomes of...

A Healthcare Solution: A Patient-Centered, Resource Management Perspective

Mark A. Vonderembse, David D. Dobrzykowski
October 24, 2016

The evidence is undeniable. By any measure, the US spends more on healthcare than any other country in the world, yet its health outcomes as measure by longevity are in the bottom half among developed countries, and its health-related quality of life has remained constant or declined since 1998. In...

Leading the Lean Healthcare Journey: Driving Culture Change to Increase Value, Second Edition

Joan Wellman, Pat Hagan, Howard Jeffries, Cara Bailey
August 25, 2016

This book reveals and describes the leadership and culture change required to remove waste from healthcare processes and eliminate the root cause of soaring costs, poor quality and safety, and limited access. The book's delivery strategy revolves around personal and organizational stories and case...

Resilient Health Care, Volume 3: Reconciling Work-as-Imagined and Work-as-Done

Jeffrey Braithwaite, Robert L. Wears, Erik Hollnagel
August 25, 2016

This book is the 3rd volume in the Resilient Health Care series. Resilient health care is a product of both the policy and managerial efforts to organize, fund and improve services, and the clinical care which is delivered directly to patients. This volume continues the lines of thought in the...

Rethinking Lean in Healthcare: A Business Novel on How a Hospital Restored Quality Patient Care and Obtained Financial Stability Using Lean

Thomas G. Zidel
August 19, 2016

This book deals with a hospital's struggle to secure and maintain financial stability. In the story, the leadership team of a fictional hospital adopts the tools and principles associated with the Toyota Production System or Lean. The story takes the reader through leadership's arduous journey from...

Statistical Methods for Healthcare Performance Monitoring

Alex Bottle, Paul Aylin
August 01, 2016

Healthcare is important to everyone, yet large variations in its quality have been well documented both between and within many countries. With demand and expenditure rising, it’s more crucial than ever to know how well the healthcare system and all its components – from staff member to regional...

Lean Daily Management for Healthcare Field Book

Gerard A. Berlanga, Brock C. Husby
August 01, 2016

This book gives healthcare leaders a practical guide to implementing the 4 key components of lean daily management system - 1. LDM boards; 2. Leadership rounds 3. Leader daily disciplines and 4. Lean projects. Although lean is not new to healthcare, effective LDM is just now taking hold with the...

Andy & Me and the Hospital: Further Adventures on the Lean Journey

Pascal Dennis
July 18, 2016

Based on the author's years of experience working with Toyota’s master teachers and with companies in the midst of great change, this book follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey.In a cool and readable style,...

Lean Daily Management for Healthcare: A Strategic Guide to Implementing Lean for Hospital Leaders

Brad White
July 01, 2016

You likely don’t need any more tools, programs, or workshops to improve your hospital. What you need is a simple and consistent approach to manage problem-solving. Filling this need, this book presents a Lean management system that can help break down barriers between staff, directors, and...

Optimizing Your Capacity to Care: A Systems Approach to Hospital and Population Health Management

Pierce Story, MPHM
June 14, 2016

Our nation's capacity to care is becoming increasingly stressed as an aging and increasingly unhealthy population collides with a relative reduction in the numbers of clinicians and ever-tightening financial resources. If even the mildest of future-state predictions are to be believed, we need a...

Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Third Edition

Mark Graban
June 01, 2016

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety,...

Leading High-Reliability Organizations in Healthcare

Richard Morrow
March 15, 2016

The Institute of Medicine, Centers for Medicare and Medicaid, The Joint Commission, and other regulatory and accrediting bodies all agree that hospitals must be transformed into places where each patient receives quality care, every single time. In other words, zero defects. Helping to ensure...

Conferences

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