Business & Management

Business Management

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Employees and Employers in Service Organizations: Emerging Challenges and Opportunities

Arvind K. Birdie
April 18, 2017

With the increasing globalization and fast-paced technological advances in business today, service organizations must to respond to the changing business dynamic between employers and employees. The service industry has metamorphosed into a revolution not only in United States but in developed and...

Security Surveillance Centers: Design, Implementation, and Operation

Anthony V. DiSalvatore
April 14, 2017

Unlike current books on the market that focus primarily on the technical aspects of surveillance and protection, Security Surveillance Centers: Design, Implementation, and Operation focuses on the operation of a security surveillance center. This text explains in detail the role of security...

Planning by Design (PxD)-Based Systematic Methodologies

Hakan Butuner
April 13, 2017

The book shows how to use Planning by Design (PxD) for developing working models to any type of subject area. Section 1 describes the nature of planning in general, the formula of planning, the features that make it systematic, the essence of PxD, and developing and using the working model. Section...

Platform Strategy: How to Unlock the Power of Communities and Networks to Grow Your Business

Laure Claire Reillier, Benoit Reillier
April 10, 2017

During the last decade, platform businesses such as Uber, Airbnb, Amazon and eBay have been taking over the world. In almost every sector, traditional businesses are under attack from digital disrupters that are effectively harnessing the power of communities. But what exactly is a platform...

Learning Curves: Theory, Models, and Applications

Mohamad Y. Jaber
March 29, 2017

Written by international contributors, Learning Curves: Theory, Models, and Applications first draws a learning map that shows where learning is involved within organizations, then examines how it can be sustained, perfected, and accelerated. The book reviews empirical findings in the literature in...

Marketing Organization Development: A How-To Guide for OD Consultants

William J Rothwell, Jong Gyu Park, Jae Young Lee
March 20, 2017

Organizational Development (OD) consultants often face dilemmas when they market their services because there is a gap between clients’ expectation and the actual role of OD consultants. This book is about how to overcome that dilemma by finding effective marketing strategies for a different...

Data Analytics for Internal Auditors

Richard E. Cascarino
March 15, 2017

There are many webinars and training courses on Data Analytics for Internal Auditors, but no handbook written from the practitioner’s viewpoint covering not only the need and the theory, but a practical hands-on approach to conducting Data Analytics. The spread of IT systems makes it necessary that...

Making a Difference in Marketing: The Foundation of Competitive Advantage

Jonathan Cahill
March 15, 2017

Establishing a difference is the lynchpin of marketing. It can be achieved in many ways. The results can be magical and powerful: such as increasing, with little expense, the price of a little regarded fish from £0.15 a kilo to £1.00. As with many other disciplines which have great value, this...

Prevention of Accidents and Unwanted Occurrences: Theory, Methods, and Tools in Safety Management, Second Edition

Urban Kjellen, Eirik Albrechtsen
March 14, 2017

This new edition comes after about 15 years of development in the field of safety science and practice. The book addresses the question of how to improve risk assessments, investigations, and organizational learning inside companies in order to prevent unwanted occurrences. The book helps the...

Assessment and Diagnosis for Organization Development: Powerful Tools and Perspectives for the OD Practitioner

William J Rothwell, Angela L.M. Stopper, Jennifer L. Myers
March 14, 2017

Although the theory and methods of organization development (OD) assessment and diagnosis have been covered in other books, there is a lack of practitioner-focused guides that introduce real-world case studies and tools rooted in the methodology. This book will fill that gap, providing practical...

Organizational Change in Practice: The Eight Deadly Sins Preventing Effective Change

Annamaria Garden
February 21, 2017

This book challenges the practice or organizational change programmes. It uses two case studies in depth to illustrate that consulting companies can often get it wrong. Senior managers often do not know enough about managing change. The text is arranged around eight deadly sins to avoid in the...

Dubai - The Epicenter of Modern Innovation: A Guide to Implementing Innovation Strategies

William R. Kennedy, Aaron G. Amacher, Gregory C. McLaughlin
January 26, 2017

International and global in nature, Dubai - The Epicenter of Modern Innovation: A Guide to Implementing Innovation Strategies provides a roadmap for the successful implementation of innovation for companies and businesses currently working in the Middle East, the UAE, and more specifically, Dubai....

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