Total Quality Management for Custodial Operations: A Guide to Understanding and Applying the Key Elements of Total Quality Management
November 01, 1994
Each chapter in Competitive Global Management: Principles and Strategies lists important objectives to be learned. The latest management research explains strategies of multinational corporations. A real-life case study helps the reader comprehend the importance of the issues discussed. The book...
November 01, 1994
This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used successfully by...
Peter Mears, Frank Voehl
August 01, 1994
Team Building: A Structured Learning Approach provides a thorough understanding of team building concepts; what it means to be a member of a team, empowerment, and how teams contribute to continuous quality improvement.Your students will apply these concepts in various exercises throughout the book...
August 01, 1994
Focused Quality: Managing for Results is a book about using quality improvement as a means to enhance bottom line results. Written for managers in industry, services, healthcare and government, this important new book provides a focused approach on how to target critical improvement initiatives and...
January 01, 1994
This is a fascinating investigation of the history of management theory in terms of four interdependent, history-shaping forces: (1) socioeconomic thinking; (2) technological development; (3) organizational size; and (4) marketplace pressures. The book shows not only how management has become as...
T. M. Fraser
August 10, 1992
Offers an occupational ergonomic analysis of medical selection procedures for disabled and able-bodied labour-market entrants. The book re-examines the concept of fitness for work and emphasizes humanitarian and legislative factors....
Robert W. Gallant
April 15, 1991
How to be a Manager: A Practical Guide to Tips and Techniques is a useful book designed to show you how to develop your managerial understanding and skills at whatever job level you presently hold. Written by an experienced top-level manager, this fast-paced guide teaches you how to excel at your...
March 29, 1991
Mr. Michael Prescott, Douglas Brossman
July 15, 1990
The Environmental Handbook for Property Transfer and Financing provides an analysis of existing environmental legislation and trends that demonstrate the importance of the environmental site assessment in today's transactional market. Intended as a primer on the subject of environmental site...
Robert L. Kimmons
June 28, 1990
Project Management Project Management Technology Planning the Project The Project Schedule The Project Budget Project Control Status Reporting Engineering Materials Management Construction Management Subcontract Administration Commissioning the Facility Project Completion The Project Manager's Role...
June 28, 1989
"Highlighting the practical side of real-life project execution, this massive reference stresses project management as an independent profession--detailing the varied applications where project management is used and examining the numerous and diverse project management responsibilities and tools. "...
David W. Merrill, Roger H Reid
January 15, 1981
Tens of thousands of professionals have attended David W. Merrill's acclaimed "Style Awareness Workshops" The goal: improvement of interpersonal effectiveness skills-inspiring better communication, improved productivity, and a more harmonious working environment.Students preparing for business,...
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