Business & Management

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The Role of Service in the Tourism & Hospitality Industry: Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2014 (SERVE 2014), Gran Melia, Jakarta, Indonesia, 23-24 August 2014

Ford Lumban Gaol, Fonny Hutagalung
April 09, 2015

This proceedings volume contains papers presented at the 2014 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2014), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and...

Directing the ERP Implementation: A Best Practice Guide to Avoiding Program Failure Traps While Tuning System Performance

Michael W. Pelphrey
April 02, 2015

Although many books outline approaches for successful ERP implementations, the data shows that most ERP efforts yield minimal return on investment (ROI), with most projects failing. Directing the ERP Implementation: A Best Practice Guide to Avoiding Program Failure Traps While Tuning System...

Connected Medical Devices: Integrating Patient Care Data in Healthcare Systems

John Zaleski
March 27, 2015

Within a healthcare enterprise, patient vital signs and other automated measurements are communicated from connected medical devices to end-point systems, such as electronic health records, data warehouses and standalone clinical information systems. Connected Medical Devices: Integrating Patient...

The Art of Consultative Selling in IT: Taking Blue Ocean Strategy a Step Ahead

Venkatesh Upadrista
January 27, 2015

If IT companies seek to differentiate themselves from the competition, they must turn to consultative selling. Consultative selling is analyzing the needs and challenges of your customers and selling unique services that enable your customers to reduce costs, increase profits, and improve overall...

The Strategic CIO: Changing the Dynamics of the Business Enterprise

Philip Weinzimer
October 29, 2014

Recognized as One of the Best Business Books for 2014 by CIO Magazine Based on interviews with more than 150 CIOs, IT/business executives, and academic thought leaders, The Strategic CIO: Changing the Dynamics of the Business Enterprise provides insight, success stories, and a step-by-step...

Model-Driven Engineering of Information Systems: Principles, Techniques, and Practice

Liviu Gabriel Cretu, Florin Dumitriu
September 26, 2014

This title includes a number of Open Access chapters. Model-driven engineering (MDE) is the automatic production of software from simplified models of structure and functionality. It mainly involves the automation of the routine and technologically complex programming tasks, thus allowing...

Enterprise Integration and Information Architecture: A Systems Perspective on Industrial Information Integration

Li Da Xu
July 10, 2014

Enterprise solutions have emerged as promising tools for integrating and extending business processes across business functions. Supplying a clear and comprehensive introduction to the field, this book provides a detailed description of enterprise information integration—from the development of...

Management and Technology in Knowledge, Service, Tourism & Hospitality

Ford Lumban Gaol, Wyne Mars, Hoga Saragih
April 29, 2014

Management and Technology in Knowledge, Service, Tourism and Hospitality contains papers covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be...

Designing Enterprise Architecture Frameworks: Integrating Business Processes with IT Infrastructure

Liviu Gabriel Cretu
February 10, 2014

This title includes a number of Open Access chapters. This book gathers together a critical body of knowledge on what enterprise architecture (EA) is and how it can be used to better organize the functions of systems across an enterprise for an effective business-IT alignment. The chapters provide...

Analytics in Healthcare: An Introduction

Ray Gensinger, Genevieve Melton, Kim Ott, Herb Smaltz, David Garets, Sam Van Norman, Nate Wells, James Adams, Gyorgy Simon
February 07, 2014

The editors of the HIMSS Books' best-seller Health: From Smartphones to Smart Systems have returned to deliver an expansive survey of the initiatives, innovators, and technologies driving the patient-centered mobile healthcare revolution. mHealth Innovation: Best Practices from the Mobile Frontier...

Big Data Computing

Rajendra Akerkar
December 05, 2013

Due to market forces and technological evolution, Big Data computing is developing at an increasing rate. A wide variety of novel approaches and tools have emerged to tackle the challenges of Big Data, creating both more opportunities and more challenges for students and professionals in the field...

From Business Strategy to Information Technology Roadmap: A Practical Guide for Executives and Board Members

Tiffany Pham, David K. Pham, Andrew Pham
May 16, 2013

Whether you are a CEO, CFO, board member, or an IT executive, From Business Strategy to Information Technology Roadmap: A Practical Guide for Executives and Board Members lays out a practical, how-to approach to identifying business strategies and creating value-driven technology roadmaps in...

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