Enterprise Process Management Systems: Engineering Process-Centric Enterprise Systems using BPMN 2.0
Digital Forensics and Investigations: People, Process, and Technologies to Defend the Enterprise
Managing Service, Education and Knowledge Management in the Knowledge Economic Era: Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2016 (SERVE 2016), 8-9 October 2016 & 20-21 October 2016, Jakarta, Indonesia & Vladimir State University, Vladimir, Russia
October 24, 2018
This book unravels the mystery of Enterprise Process Management Systems (EPMS) environments and applications, and their power and potential to transform the operating contexts of business enterprises. Like the functionality of Staffware, Salesforce etc., EPMS solutions, training new personnel, or...
Angel R. Otero
August 08, 2018
The new fifth edition of Information Technology Control and Audit has been significantly revised to include a comprehensive overview of the IT environment, including revolutionizing technologies, legislation, audit process, governance, strategy, and outsourcing, among others. This new edition also...
João Manuel R.S. Tavares, Brojo Kishore Mishra, Raghvendra Kumar, Noor Zaman, Manju Khari
July 19, 2018
There are a lot of e-business security concerns. Knowing about e-business security issues will likely help overcome them. Keep in mind, companies that have control over their e-business are likely to prosper most. In other words, setting up and maintaining a secure e-business is essential and...
Ford Lumban Gaol, Natalia Filimonova, Vladimir Maslennikov
June 06, 2018
The 2017 Fifth International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2017) was held on 21-22 October 2017 and on 30 November 2017, in Bali, Indonesia and at the Financial University under the Government of the Russian Federation, Moscow,...
May 23, 2018
Digital forensics has been a discipline of Information Security for decades now. Its principles, methodologies, and techniques have remained consistent despite the evolution of technology, and, ultimately, it and can be applied to any form of digital data. However, within a corporate environment,...
Stephen J Andriole, Thomas Cox, Kaung M. Khin
October 13, 2017
The pace of technological change is accelerating, hyper competition is growing, opportunities for business model disruption are exploding, and comprehensive cloud delivery is readily available. These factors challenge every aspect of business technology strategy. The Innovator’s Imperative: Rapid...
September 14, 2017
Agile is a set of values, principles, techniques, and frameworks for the adaptable, incremental, and efficient delivery of work. Big Data is a rapidly growing field that encompasses crucial aspects of data such as its volume, velocity, variety, and veracity. This book outlines a strategic approach...
July 13, 2017
This book provides clarity and guidance on effective strategy, implementation and management of CRM. It explores both the conceptual and cultural context of CRM initiatives along with the particulars of CRM system implementation and management. In order to provide this clarity, it surveyed the...
Ford Lumban Gaol, Natalia Filimonova, Fonny Hutagalung
June 20, 2017
Managing Service, Education and Knowledge Management in the Knowledge Economic Era contains papers that were originally presented at the 2016 International Congress on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2016), held 8-9 October 2016 & 20-21 October...
Gary O. Langford
March 29, 2017
Dreamers may envision our future, but it is the pragmatists who build it. Solve the right problem in the right way, mankind moves forward. Solve the right problem in the wrong way or the wrong problem in the right way, however clever or ingenious the solution, neither credits mankind. Instead, this...
Nong Ye, Teresa Wu
March 29, 2017
Many professionals and students in engineering, science, business, and other application fields need to develop Windows-based and web-enabled information systems to store and use data for decision support, without help from professional programmers. However, few books are available to train...
Jussi Kantola, Waldemar Karwowski
March 29, 2017
Edited by Jussi Kantola, the founding faculty member of the world’s first university Knowledge Service Engineering Department at Korea Advanced Institute of Science and Technology, and Waldemar Karwowski from the Department of Industrial Engineering and Management Systems at UCF, Knowledge Service...
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