Business & Management

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DOE Simplified: Practical Tools for Effective Experimentation, Third Edition

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Mark J. Anderson, Patrick J. Whitcomb
May 19, 2015

Offering a planned approach for determining cause and effect, DOE Simplified: Practical Tools for Effective Experimentation, Third Edition integrates the authors’ decades of combined experience in providing training, consulting, and computational tools to industrial experimenters. Supplying reader...

Creating a Lean Culture: Tools to Sustain Lean Conversions, Third Edition

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David Mann
October 22, 2014

Winner of a Shingo Research and Professional Publication Award The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a ...

Value Stream Mapping for the Process Industries: Creating a Roadmap for Lean Transformation

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Peter L. King, Jennifer S. King
April 24, 2015

Providing a framework that highlights waste and its negative effects on process performance, value stream maps (VSMs) are essential components for successful Lean initiatives. While the conventional VSM format has the basic structure to effectively describe process operations, it must be adapted and...

Lean Safety Gemba Walks: A Methodology for Workforce Engagement and Culture Change

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Robert B. Hafey
November 24, 2014

A Lean Safety Gemba Walk is a walk through the work area (Gemba) that focuses on the continuous improvement of safety. When conducted in a respectful manner, by skilled facilitators, Safety Gemba Walks can have a dramatic long-lasting impact on the culture of a business. Lean Safety Gemba Walks: A M...

Lean Six Sigma for Small and Medium Sized Enterprises: A Practical Guide

Jiju Antony, S. Vinodh, E. V. Gijo
May 18, 2016

It is no secret that Lean Six Sigma (LSS) is not as popular with small and medium-sized enterprises (SMEs) as it is with larger ones. However, many SMEs are suppliers to larger entities who are pushing for superior quality and world-class process efficiencies from suppliers.Lean Six Sigma for Small...

Becoming a Sustainable Organization: A Project and Portfolio Management Approach

Kristina Kohl
May 13, 2016

Organizations find that a performance gap exists between sustainability vision and benefits realization. Effecting transformational change requires incorporating sustainability into organization’s culture including policies, processes, and people. Although they are often overlooked, project...

The Standardized Work Field Guide

Timothy D. Martin, Jeffrey T. Bell, Scott A. Martin
May 09, 2016

This field guide can be used directly on the gemba (work area) for implementing and documenting standardized work. It promotes the "future state" of standardized work along with crucial step-by-step techniques and explanations not found in other publications. The authors furnish many real examples...

Information Security Policies, Procedures, and Standards: A Practitioner's Reference

Douglas J. Landoll
May 05, 2016

Information Security Policies, Procedures, and Standards: A Practitioner's Reference gives you a blueprint on how to develop effective information security policies and procedures. It uses standards such as NIST 800-53, ISO 27001, and COBIT, and regulations such as HIPAA and PCI DSS as the...

Introduction to Social Entrepreneurship

Teresa Chahine
May 03, 2016

Social entrepreneurship is a revolution occurring around the world today. People from all walks of life are developing and implementing innovative, effective, and sustainable solutions in response to social and environmental challenges. These solutions include products, services, and interventions...

The Basics of Process Improvement

Tristan Boutros, Jennifer Cardella
May 02, 2016

Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in...

Mastering the Five Tiers of Audit Competency: The Essence of Effective Auditing

Ann Butera
May 02, 2016

Risk-based operational audits and performance audits require a broad array of competencies. This book provides auditors and risk professionals with the understanding required to improve results during risk-based audits.Mastering the Five Tiers of Audit Competency: The Essence of Effective Auditing...

You're the Boss: Growing and Selling a Successful Consulting Firm

Raj Aseervatham
May 02, 2016

There is no magic formula for growing a successful consulting firm, but the few most important factors you must know are critical regardless of the type of consulting firm you are trying to grow. With leadership, diligence, discipline, and sustained effort, these principles can help you achieve...

Librarianship and Intellectual Freedom: An Ongoing Consideration for Librarians

Joyce Hagen-McIntosh
May 02, 2016

Libraries have always been frontline defenders of intellectual freedom—and the modern world offers libraries new opportunities in this area as well as new challenges. Because library science schools shape the libraries of the future, they must prepare their students to confront various aspects of...

The Innovation Tools Handbook, Volume 1: Organizational and Operational Tools, Methods, and Techniques that Every Innovator Must Know

H. James Harrington, Frank Voehl
April 26, 2016

In today’s fast-moving, high-technology environment, the focus on quality has given way to a focus on innovation. From presidents of the United States to presidents of Fortune 500 companies, it is clear that everyone thinks innovation is extremely important. The challenge is that few people stop to...

Global Cases in Best and Worst Practice in Crisis and Emergency Management

Ali Farazmand
April 19, 2016

Global Cases in Best and Worst Practice in Crisis and Emergency Management is the first book to focus on select global cases from the perspective of best and worst practices in the context of crisis and emergency management. Bringing together the most established scholars and experts in the field,...

Service Supply Chain Systems: A Systems Engineering Approach

Tsan-Ming Choi
April 14, 2016

Supply chain management is a well-developed area. The traditional supply chains are dynamic systems which include the forward and reverse flows of physical products and the related information and fund. However, a service supply chain is different because the real "product" may take the form of a "...

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