Business & Management

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DOE Simplified: Practical Tools for Effective Experimentation, Third Edition

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Mark J. Anderson, Patrick J. Whitcomb
May 19, 2015

Offering a planned approach for determining cause and effect, DOE Simplified: Practical Tools for Effective Experimentation, Third Edition integrates the authors’ decades of combined experience in providing training, consulting, and computational tools to industrial experimenters. Supplying reader...

Creating a Lean Culture: Tools to Sustain Lean Conversions, Third Edition

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David Mann
October 22, 2014

Winner of a Shingo Research and Professional Publication Award The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a ...

Value Stream Mapping for the Process Industries: Creating a Roadmap for Lean Transformation

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Peter L. King, Jennifer S. King
April 24, 2015

Providing a framework that highlights waste and its negative effects on process performance, value stream maps (VSMs) are essential components for successful Lean initiatives. While the conventional VSM format has the basic structure to effectively describe process operations, it must be adapted and...

Lean Safety Gemba Walks: A Methodology for Workforce Engagement and Culture Change

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Robert B. Hafey
November 24, 2014

A Lean Safety Gemba Walk is a walk through the work area (Gemba) that focuses on the continuous improvement of safety. When conducted in a respectful manner, by skilled facilitators, Safety Gemba Walks can have a dramatic long-lasting impact on the culture of a business. Lean Safety Gemba Walks: A M...

The Innovation Tools Handbook, Volume 1: Organizational and Operational Tools, Methods, and Techniques that Every Innovator Must Know

H. James Harrington, Frank Voehl
April 26, 2016

In today’s fast-moving, high-technology environment, the focus on quality has given way to a focus on innovation. From presidents of the United States to presidents of Fortune 500 companies, it is clear that everyone thinks innovation is extremely important. The challenge is that few people stop to...

Global Cases in Best and Worst Practice in Crisis and Emergency Management

Ali Farazmand
April 19, 2016

Global Cases in Best and Worst Practice in Crisis and Emergency Management is the first book to focus on select global cases from the perspective of best and worst practices in the context of crisis and emergency management. Bringing together the most established scholars and experts in the field,...

Service Supply Chain Systems: A Systems Engineering Approach

Tsan-Ming Choi
April 14, 2016

Supply chain management is a well-developed area. The traditional supply chains are dynamic systems which include the forward and reverse flows of physical products and the related information and fund. However, a service supply chain is different because the real "product" may take the form of a "...

Lean Execution: The Basic Implementation Guide for Maximizing Process Performance

Clifford Fiore
April 12, 2016

Many books explain how to construct a value stream map, but few explain the process conditions and characteristics required to ensure a value stream map can be completed successfully. Lean Execution: The Basic Implementation Guide for Maximizing Process Performance fills this need.Although the book...

The Field Guide to Achieving HR Excellence through Six Sigma

Daniel Bloom
April 07, 2016

In an environment where many organizations think of human capital assets as little more than expense items that impact the bottom line, this book will help human resource (HR) professionals initiate a shift toward a new culture in which management views employees as true partners in achieving...

Knowledge, Service, Tourism & Hospitality: Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2015 (SERVE 2015), Bandung, Indonesia, 1-2 August 2015

Ford Lumban Gaol, Fonny Hutagalung, Abd Razak Zakaria, Zuwati Binti Hasim
April 05, 2016

This proceedings volume contains papers presented at the 2015 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2015), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and...

Practical Leadership Skills for Safety Professionals and Project Engineers

Gary L. Winn
April 05, 2016

For Future Leaders in Safety and Engineering You’ve chosen to become a leader in occupational health and safety. Practical Leadership Skills for Safety Professionals and Project Engineers can show you how. Purposely oriented toward the art and science of leadership, this book is designed to provide...

The Lean Practitioner's Field Book: Proven, Practical, Profitable and Powerful Techniques for Making Lean Really Work

Charles Protzman, Fred Whiton, Joyce Kerpchar, Christopher Lewandowski, Steve Stenberg, Patrick Grounds
April 04, 2016

While there are numerous Lean Certification programs, most companies have their own certification paths whereby they bestow expert status upon employees after they have participated in or led a certain number of kaizen events. Arguing that the number of kaizen events should not determine a person's...

Standardized Work with TWI: Eliminating Human Errors in Production and Service Processes

Bartosz Misiurek
April 04, 2016

Standardized Work with TWI: Eliminating Human Errors in Production and Service Processes presents the Training within Industry (TWI) program and describes how it can influence and alter one’s understanding of work standardization. Work standardization is the key to eliminating human errors from...

The Complete Guide to Cybersecurity Risks and Controls

Anne Kohnke, Dan Shoemaker, Ken E. Sigler
April 04, 2016

The Complete Guide to Cybersecurity Risks and Controls presents the fundamental concepts of information and communication technology (ICT) governance and control. In this book, you will learn how to create a working, practical control structure that will ensure the ongoing, day-to-day...

The Dynamic Progress Method: Using Advanced Simulation to Improve Project Planning and Management

J. Chris White, Robert M. Sholtes
April 01, 2016

Recent computer-based tools for project planning and management focus on user-friendliness and interconnectivity. However, these programs function on the Critical Path Method, or CPM, which was created in the 1950s. These programs, which involve simplistic models and methods, ignore the fact that...

Alternate Reality Games: Gamification for Performance

Charles Palmer, Andy Petroski
April 01, 2016

While formal training and communication are a foundational approach to developing employees in the workplace, alternate reality games (ARGs) provide a framework for increased and sustained engagement within business organizations. ARGs are transmedia experiences designed to generate engagement and...

Conferences

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