Business & Management

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DOE Simplified: Practical Tools for Effective Experimentation, Third Edition

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Mark J. Anderson, Patrick J. Whitcomb
May 19, 2015

Offering a planned approach for determining cause and effect, DOE Simplified: Practical Tools for Effective Experimentation, Third Edition integrates the authors’ decades of combined experience in providing training, consulting, and computational tools to industrial experimenters. Supplying reader...

Creating a Lean Culture: Tools to Sustain Lean Conversions, Third Edition

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David Mann
October 22, 2014

Winner of a Shingo Research and Professional Publication Award The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a ...

Value Stream Mapping for the Process Industries: Creating a Roadmap for Lean Transformation

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Peter L. King, Jennifer S. King
April 24, 2015

Providing a framework that highlights waste and its negative effects on process performance, value stream maps (VSMs) are essential components for successful Lean initiatives. While the conventional VSM format has the basic structure to effectively describe process operations, it must be adapted and...

Lean Safety Gemba Walks: A Methodology for Workforce Engagement and Culture Change

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Robert B. Hafey
November 24, 2014

A Lean Safety Gemba Walk is a walk through the work area (Gemba) that focuses on the continuous improvement of safety. When conducted in a respectful manner, by skilled facilitators, Safety Gemba Walks can have a dramatic long-lasting impact on the culture of a business. Lean Safety Gemba Walks: A M...

Andy & Me and the Hospital: Further Adventures on the Lean Journey

Pascal Dennis
July 28, 2016

Based on the author's years of experience working with Toyota’s master teachers and with companies in the midst of great change, this book follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey.In a cool and readable style,...

RSM Simplified: Optimizing Processes Using Response Surface Methods for Design of Experiments, Second Edition

Mark J. Anderson, Patrick J. Whitcomb
July 28, 2016

Anderson and Whitcomb pick up where they left off in DOE Simplified with RSM Simplified -- a practical tool for design of experiments that anyone with a minimum of technical training can understand and appreciate. Their approach is simple and fun for those who desire knowledge on response surface...

The "Grow or Die" Ultimatum: Creating Value Through Acquisition and Blended, Long-Term Improvement Formulas

Daniel Borris
July 26, 2016

Mergers and acquisitions require diligent planning and are extremely hard work -- you can’t get better just by getting bigger! Businesses must run effectively before they are expanded through acquisition. Using a compelling story format featuring a cast of characters, The "Grow or Die" Ultimatum:...

Knowledge Management in Practice

Anthony J. Rhem
July 22, 2016

This publication gives detailed information on applying knowledge management (KM) practices, procedures and techniques to solve real world problems. The book addresses content management and search engine optimization, capturing and codifying tacit and explicit knowledge, KM in disaster...

Business Theft and Fraud: Detection and Prevention

James R. Youngblood
July 22, 2016

Business Theft and Fraud: Detection and Prevention offers a broad perspective on business-related theft, providing a detailed discussion of numerous avenues of theft, including internal and external fraud, organized retail crime, mortgage fraud, cyber fraud, and extortion. Combining current...

Rethinking Lean in Healthcare: A Business Novel on How a Hospital Restored Quality Patient Care and Obtained Financial Stability Using Lean

Thomas G. Zidel
July 22, 2016

This book deals with a hospital's struggle to secure and maintain financial stability. In the story, the leadership team of a fictional hospital adopts the tools and principles associated with the Toyota Production System or Lean. The story takes the reader through leadership's arduous journey from...

10 Essentials for High Performance Quality in the 21st Century

Diomidis H. Stamatis
July 22, 2016

As a society, we tend to reward problem solvers, rather than those who prevent problems at their source. In other words, we focus on after-the-fact occurrences (appraisal activities) instead of trying to eliminate these occurrences (preventing activities). Discussing and evaluating the core...

Decision-Making in High Risk Organizations Under Stress Conditions

Anthony J. Spurgin, David W. Stupples
July 20, 2016

This book discusses management decision-making under accident conditions as a vehicle to confirm the importance of clear decision-making guided by a systems approach on how an organization functions related to the role of managers, operators, and the operation of the plant. The book shows how to...

The Innovation Tools Handbook, Volume 2: Evolutionary and Improvement Tools that Every Innovator Must Know

H. James Harrington, Frank Voehl
July 20, 2016

In today’s fast-moving, high-technology environment, the focus on quality has given way to a focus on innovation. From presidents of the United States to presidents of Fortune 500 companies, it is clear that everyone thinks innovation is extremely important. The challenge is that few people stop to...

Business Excellence: Exceeding Your Customers' Expectations Each Time, All the Time

Suresh Patel
July 18, 2016

An organization seeking to sustain and continually improve its competitive performance over many years must have a strategy – a Business Excellence Strategy.This book guides and illustrates the strategic journey to excellence, from major initiatives through everyday improvement programs, and helps...

Lean Transformation: Cultural Enablers and Enterprise Alignment

Suresh Patel
July 15, 2016

Books in the Quality and Business Excellence series can help readers improve customer value and satisfaction by integrating the voice of the customer into design, manufacturing, supply chain, and field processes. Lean Transformation: Cultural Enablers and Enterprise Alignment is about the Lean...

A User's Guide to Business Analytics

Ayanendranath Basu, Srabashi Basu
July 14, 2016

A User's Guide to Business Analytics provides a comprehensive discussion of statistical methods useful to the business analyst. Methods are developed from a fairly basic level to accommodate readers who have limited training in the theory of statistics. A substantial number of case studies and...

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