Nancy founded Guided Insights, a facilitation, consulting and training firm, nearly 20 years ago. Her goal: To enable organizations to tap the best thinking of key contributors across time zones, locations and cultures.

Based in the Boston area, Nancy works with clients in both face-to-face and virtual settings, providing training, coaching and consulting services. Special areas of focus: facilitating complex meetings (both face-to-face and virtual), leadership development, planning and designing engaging virtual meetings, facilitation skills, and cross-cultural collaboration. She also works with global IT organizations to create training and communications programs designed to accelerate adoption of major new initiatives.

Among her recent clients: Hewlett-Packard, IBM, Shell Oil, Greenpeace International, Medco Health Systems, NOAA, Partners Healthcare, Unilever, and the Consortium for Energy Efficiency.

Nancy is a prolific author of articles, white papers and ezines on the topics of global teams, virtual collaboration and facilitation. She’s also a sought-after speaker and trainer for associations, conferences and companies that want to learn more about how to achieve the best results working in a virtual world.

Nancy is an active member of the International Association of Facilitators, the Boston Facilitator’s Roundtable and American Society for Training and Development, and collaborates extensively with fellow facilitators and trainers around the world.

Outside of work, Nancy contributes her communications skills within her community, including acting as a facilitator for youthful offenders as part of Communities for Restorative Justice, providing pro bono facilitation skills courses for elementary school kids, and teaching Thai cooking classes for charity. She loves to garden, read, write, travel, cook, eat, and spend time with her twin tween daughters.
Temple University, School of Communications
Personal Interests
Writing, reading, gardening, cooking, teaching cooking, traveling, eating