Dr. Greg McLaughlin

Biography

Dr. Greg McLaughlin is a recognized expert on sustained innovation success with an emphasis on design, development, and deployment. He has led and advised numerous innovation and improvement projects, in the consumer, medical, software, and aerospace industries, achieving both recognition and reward for his achievements. He created the ENOVALE® management/project methodologies for innovation success.

Greg is a recognized expert in Lean Six Sigma, creating the first set comprehensive Black Belt materials for the Six Sigma Academy where he was credited with over $300 million of cost savings over a 10-year period. In addition to his Senior Master Black Belt status, he honed his skills as a quality management consultant working directly for Dr. Edwards Deming.
Dr. Greg has held three executive positions with a strong background in science, engineering, and statistics. He is currently Sr. Vice President, Research, and Development at Global Targeting and international strategy and advising firm dedicated to sustained innovation success.
Publication credits include numerous academic and practitioner journal articles, author of Total Quality in Research &  Development (1995), and he is the coauthor of the book Chance or Choice: Unlocking Innovation Success (2013) and ENOVALE: Unlocking Innovation Project Success (2013) that describes the ENOVALE® innovation process strategy.

His educational achievements include a Doctorate in Business Administration from Nova Southeastern University, a Master of Science degree in Statistics, and an undergraduate degree in Meteorology from the Florida State University. Greg was the Director of Doctoral Research at Nova Southeastern University and presently a Core Faculty position at Capella University.

Mathematical Analyst/Statistician - Eastman Kodak Company – 1978 to 1981 Statistical Analyst serving five Instant Print Film manufacturing divisions. Implemented and improved quality assurance, product compatibility, and testing procedures. Successfully introduced new and innovative data evaluation methods for analyzing complex problems.

Senior Quality Engineer - Baxter Travenol – 1981 to 1984 Effectively demonstrated the use of statistical and quality engineering methodology in the manufacturing of injection molded medical devices and intravenous health care products. Designed statistical experiments to increase process/product understanding, eliminate rework and scrap, validate new products and designs.

Technology Director - Reynolds Metals Company – 1984 to 1988 Responsible for all evaluating new corporate technologies that improved product and process quality. Supported and advised all corporate R&D departments in designing new methods and implementing appropriate research technologies. Actively participated in new product design and development. Demonstrated successful applications of statistical techniques. Prime responsibilities included new technology enhancement and approval of all corporate R&D research publications.

Consultant - QualPro, Inc. – 1988 to 1990 Provided implementation and statistical expertise to client companies committed to institutionalizing continuous improvement. Substantiated successes included increased profitability, reduced downtime and effective industrial research leading to new product development.

Director - Quality First – Palm Beach Community College – 1990 to 1995 Designed and instructed customized management and leadership training materials for numerous South Florida businesses. Designed instructional and presentation materials, marketed the program and networked with educational and business professionals. Presented ongoing, CEU credits for quality and productivity improvement programs. Developed curriculum, materials and a presentation guide for a full degree program. Responsible for hiring, coordinating and directing all adjunct faculty. This unique, entrepreneurial venture offered both a challenge and opportunity to develop a successful model for education/ business partnerships. The program returned additional income to the College after expenses. Worked with city, county and state officials to design a nationally recognized state of Florida quality award designated the Sterling Award.

President – Inthesis Inc. – 1995 to 1999 Chief Executive Officer for a profitable entrepreneurial business specializing in providing knowledge management for manufacturing, service and high tech companies. Inthesis provides market research,, analytical services, business plan development and Six Sigma training and consulting (partnership with Six Sigma Academy).

Director – Doctoral Research (Nova Southeastern University) – 1999 to 2000 Approved all doctoral dissertations, provided guidance and direction to faculty and students in conducting, analyzing and reporting doctoral-level research. Responsible for all policy and directives concerning research conducted in the School of Business. Reported directly to the Dean of the Business and Entrepreneurship. Approved over 200 dissertation-related documents. Prepared and taught all research courses. Prepared new guidelines, integrated assistance and forms and directives into a new web-based system. Provided guidance and direction to all faculty concerning new research, publishing and conference presentation. Worked with Dean’s office on SACS approval for doctoral and master’s level program studies.

Certified Master Black Belt – Six Sigma Academy – 1997 to 2003 Achieved “bottom-line” results (over $250 million in confirmed project savings as a Master Black Belt) when applying Six Sigma/Lean/DFSS methodologies. Eliminated numerous occurrences of non-value-added activities. Provided Six Sigma/DFSS/Lean consulting and training to Fortune 500 companies (GE Capital, Ford Motor, Lockheed Martin, Johnson & Johnson, Dupont, Covance, Dow Chemical, Seagate, Intuit, Merrill Lynch, Corning, Gateway, TRW, NCR, ADT and Boeing).

Director – ADT Security Services, Inc. 2003 -2006 Responsible for the highly successful deployment of Six Sigma/Lean to ADT Security Services, Inc. The deployment was profitable within nine months of implementation (EBIT realization exceeded costs within nine months). EBIT results for the first year exceeded Tyco corporate guidelines by 70%. The deployment was described as the “most successful launch of Six Sigma for any large corporation in the history of the Six Sigma Academy.” Lead the team to deploy and support the organization as Program Deployment Master Black Belt. Worked directly for Senior Management providing MBB support to new Black Belts, Project and functional Champion. Offered and accepted employment by ADT Security Services within seven months of deployment. Continued to lead the Six Sigma effort, developed a successful Green Belt program that yielded large EBIT results and cultural change.

Certified Master Black Belt – Consultant – Gelrad Consulting, Inc. 2006 - 2007 Consulting with BP Oil to ensure successful implementation of Six Sigma Methodology. Provided design and consulting experience on Global Employee Satisfaction survey. Have created the Pro-Stat ©2007 system for business clients that need an active customer satisfaction program that produces measurable revenue and growth results.

Core Faculty – Capella University School of Business and Technology – 2008 - Present Responsibilities include: Instruction – Doctoral-level courses in research methods and statistics techniques for the Ph.D. and DBA programs. Dissertation Mentoring – Chair and committee responsibilities for PhD and DBA learners.

Education

DBA, Nova Southeastern University, Fort Lauderdale, FL
M.S. - Statistics - Florida State University
B.S. - Meteorology - Florida State University

Areas of Research / Professional Expertise

Innovation, Innovation Process Management, Six Sigma/Lean
Customer Service/Customer Satisfaction, QFD,TQM

Personal Interests

Church, Reading

Books