Dr. Bates has published widely in the areas of information system search strategy, user-centered design of information retrieval systems, organization of knowledge, and information seeking behavior. She has taught reference services, information seeking behavior, subject access, and user-centered design of information systems. She served as Associate Dean and Department Chair.

She has consulted on the design of information systems, search vocabulary, and search interfaces for numerous organizations, including private industry, dot-coms, government, and foundations.

Dr. Bates is an elected Fellow of the American Association for the Advancement for Science. In 2005, she received the Award of Merit from the American Society for Information Science and Technology, the association’s highest award. She is also a recipient of the ASIST Research Award, 1998 (in recognition of an extensive program of research), and has twice received the American Society for Information Science "Best Journal of ASIS Paper of the Year Award," in 1980 and 2000. In 2001 she received the Frederick G. Kilgour Award for Research in Library and Information Technology, co-sponsored by the American Library Association’s Library and Information Technology Association and OCLC, Inc.

She has taught at the University of Maryland, University of Washington, UCLA, and has been a visiting scholar at the University of Tampere, in Tampere, Finland.  
Education
B.A., Pomona College, 1963; M.L.S. and Ph.D., University of California at Berkeley, 1967 and 1972.
Areas of Research / Professional Expertise
Information system search strategy, user-centered design of information retrieval systems, organization of knowledge, and information seeking behavior.
Websites