Currently serving as President of Pinnacle Partners West, Mark still spends a significant amount of time working directly with clients on lean manufacturing initiatives/training, Six Sigma project management/training, or conducting operational excellence assessments. When not directly working with clients, Mark strongly influences how Pinnacle Partners' consultants are matched to client needs.
Mark most recently was employed as the Operations Manager for Pelco Products, Inc., the largest manufacturer of traffic signal hardware in North America. During Markâ€™s tenure at Pelco, he led the company through many successful process, quality and cultural changes. Pelco was recognized by Quality Magazine as the 2010 Quality Plant of the Year, and was named a two time finalist for the Institute of Industrial Engineers' IIE Lean Best Practice Award in 2011 and 2012.
Prior to joining the Pelco team, Mark served as managing director for an international process engineering firm. Mark was a member of Iomega Corporationâ€™s process improvement team which was named a finalist in the large manufacturer category of the 2000 RIT/USA Today Quality Cup competition. He has presented at numerous conferences around the world including ASQ Six Sigma, IIE Lean Management Solutions, American Association for Clinical Chemistry, Frontiers in Laboratory Medicine, NE Shingo Prize Conference, and Lab Quality Confab. Additionally, Mark has served as an adviser to the University of Central Oklahomaâ€™s Center for Strategic Improvement.
A multi-skilled Six Sigma Master Black Belt and lean manufacturing expert, Mark has been a certified NIST/MEP Lean trainer, partnering with the Oklahoma Manufacturing Alliance to provide Lean Manufacturing. Additionally, Mark has facilitated more than 400 Lean workshops and has facilitated kaizen events for more than 50 organizations worldwide. He is a senior member of the American Society for Quality, and a senior member of the Institute of Industrial Engineers.
Mark has written numerous articles for Quality Magazine, has been published in IE Industrial Engineer magazine, and The Bulletin of the Royal College of Pathologists (United Kingdom). He is coauthor of the 2006 Productivity Press book, Using Lean for Faster Six Sigma Results: A Synchronized Approach, the 2008 Productivity Press book entitled Mapping the Total Value Stream: A Comprehensive Guide to Production and Transactional Processes, and the 2012 CRC Press book entitled The Right Measures: The Story of a Company's Journey to Find True Indicators of Its Success and Values.