Specialties include training and implementing Lean Thinking / CI for manufacturing, healthcare, government and service industries. Charlie is particularly experienced working with all types of process variation in assembly processes and is an expert at baton zone (bumping) line balancing.
In November of 1997, Charlie formed Business Improvement Group (B.I.G.) in Baltimore, MD and spent the last 19 years implementing with companies ranging from small machine "job" shops to fortune 50 companies across the globe. He is also a member of the International Performance Alliance Group (IPAG).
Prior to that he spent over 13 years with AlliedSignal (now Honeywell) where he was an Aerospace Strategic Operations Manager and the first Lean Master Practitioner. He has received numerous special-recognition and cost-reduction awards. Charles was an external consultant for DBED’s Maryland Consortium while he was with AlliedSignal. He had input into the resulting World Class Criteria document and assisted in the first three initial DBED World Class Company Assessments.
Charlie participated in numerous Benchmarking and Site visits including a two-week trip to Japan in June 1996 where he worked with Hitachi in a kaizen event. He is a Master facilitator and trainer in TQM, Total Quality Speed, Facilitation, Career Development, Change Management, Benchmarking, Leadership, Systems Thinking, High Performance Work Teams, Team Building, Myers Briggs Styles Indicator, Lean Thinking and Supply Chain Management. He also participated in Baldridge Examiner and Six Sigma Management Courses. He was an Assistant Program Manager during “Desert Storm” for the Patriot missile-to-missile fuse development and production program.