Validating a Best Practice: A Tool for Improvement and Benchmarking

1st Edition

Yves Van Nuland, Grace L. Duffy

Productivity Press
July 27, 2020 Forthcoming
Reference - 232 Pages - 117 B/W Illustrations
ISBN 9780367443917 - CAT# 344280

For Instructors Request Inspection Copy

was $49.95


SAVE ~$9.99

Available for pre-order. Item will ship after July 27, 2020
Add to Wish List
FREE Standard Shipping!


Sharing Best Practices across industries and functions is an accepted method for continuous improvement. All organizations using process – focused improvement, whether public, private, government or non-government, benefit from managing core activities at a Best Practice level. Best Practices are tools for designing processes more effectively. The Benchmarking trend of the 1990s evolved with the help of competitive analysis, performance excellence awards, and other corporate recognition programs into an ongoing record of what works. Bob Camp introduced benchmarking against a Best Practice based on his work at Xerox in the 1980s. Nowhere before now has there been a tool to identify and document an effective Best Practice. The BEST method, offered in this book, provides the reader a quick and user-friendly tool to assess a Best Practice process and set action plans to improve performance to World Class level.

Read what others have to say about this first ever systematic tool for attaining performance excellence!


We provide complimentary e-inspection copies of primary textbooks to instructors considering our books for course adoption.

Request an
e-inspection copy

Share this Title