Total Quality Safety Management and Auditing

1st Edition

Michael B. Weinstein

CRC Press
Published August 11, 1997
Reference - 224 Pages
ISBN 9781566702836 - CAT# L1283

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Summary

Total Quality Management (TQM) is a business philosophy that yields customer satisfaction and continuous process improvement. This new reference and workbook embraces the TQM revolution and explains to readers how TQM principles are applied to safety and health programs. The text also focuses on the ISO-9000 Quality Program, Voluntary Protection Program, and Process Safety Management. For each of these topics, the key principles are identified and described, and the quality principles are adapted to safety.

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