Welcome to CRCPress.com! We have customized the Taylor & Francis India website to host CRC Press titles. Please choose www.TandFIndia.com to get the following benefits:
South Asia Editions of CRC Press titles with INR prices
Multiple options to purchase locally
All CRC Press products available
Your CRC Press login credentials will work on TandFIndia.com
Garland Science Website Announcement
The Garland Science website is no longer available to access and you have been automatically redirected to CRCPress.com.
All instructor resources (*see Exceptions) are now available on our Instructor Hub. Your GarlandScience.com instructor credentials will not grant access to the Hub, but existing and new users may request access here.
The student resources previously accessed via GarlandScience.com are no longer available to existing or new users.
Breaking tradition in describing Information Technology (IT), also known as Information Systems (IS), this book sets its sights on educating business and technical personnel at all levels on how to bridge the communication and quality gap between their respective areas. Taking action before preliminary planning has taken place costs money, especially when it involves technology. Learn from the experts the time-saving, action-oriented techniques that disprove the tired, dated mind-set that has until now excluded technology from corporate planning. Properly applied, these techniques will transform your decisions into actions that result in the implementation of innovative technology-on time and within budget. Discover methods of blending the desires of technicians-who want the newest technology, often regardless of cost-with that of the business area, allowing both to work in harmony. Successful methods are illustrated.
Table of Contents
Harnessing the Power of Information Technology Through Total Quality Overview of Technology, Quality and Information The Behavior of Technology The Power of Technology The Rise of Organizational Society, Management Theory and Total Quality The Age of Information The Culture of Change Networks, Satellites and Superhighways The Nexus of Information Technology and Total Quality Understanding the information Technology Organization Revolution and Evolution of IT Information Technology Organizational Functions Describing the IT Professional Information Technology Infrastructure External Support Considerations Exhibits: Skill Descriptions for IT Professionals Exercise: IT Professionals Vision and Mission Setting Role Information Technology Plays Identifying Technology Ground Rules Common IT Roles Identifying the IT Customers Technical Strategic Planning Business Management and Technology Interaction Information Architecture Communication Summary Overview of Total Quality What Is Total Quality Total Quality as a System History of Total Quality Article: The Deming Prize vs. The Baldrige Award The House of Quality Systems and Total Quality The Pillars of Quality The Foundations and Cornerstones Strategic and Quality Planning Strategy Management Policy Management Voice of the Customer Voice of the Business Objectives Formation Project Teams and Methodology Team Building Various Team Types Defining Preliminary Project Criteria Project Development Methodology Cycle Phases Measuring and Estimating Methods What Causes Projects to Fail Summary Exercise: Four Steps for Developing Effective Teams "How-to" Techniques and Tools Definition of Techniques and Tools Considerations When Using Techniques and Tools Various Techniques and Tools Periodicals and Newspapers Electronic Data Interchange What Is Electronic Data Interchange (EDI) EDI Users and Type Activities Where Does Information Technology Fit In What Is Needed to Implement EDI International Considerations Is EDI For You Exhibits: 1. EDI Organizations 2. EDI Sources by Industry Case Studies: Horror Stories and How to Avoid Them The Software Selection "Overkill" Everyone Has It-High Tech to Be High Tech Business End-Users Not Involved A Question of Size and Upgrading Reengineering Information Systems The Magic Software Solution The Software Purchase Glossary of Terms Index
We provide complimentary e-inspection copies of primary textbooks to instructors considering our books for course adoption.
Most VitalSource eBooks are available in a reflowable EPUB format which allows you to resize text to suit you and enables other accessibility features. Where the content of the eBook requires a specific layout, or contains maths or other special characters, the eBook will be available in PDF (PBK) format, which cannot be reflowed. For both formats the functionality available will depend on how you access the ebook (via Bookshelf Online in your browser or via the Bookshelf app on your PC or mobile device).
CHOICE – Outstanding Academic Title – Award Winner
CHOICE – 2018 Outstanding Academic Title – Award Winner
Shingo Research and Professional Publication Award Winner
The country you have selected will result in the following:
Product pricing will be adjusted to match the corresponding currency.
The title will be removed from your cart because it is not available in this region.